Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Kaylee Pendergrass

Willow Springs

Summary

Dynamic and dedicated professional with proven leadership at Pizza Americana, excelling in multitasking and customer service. Recognized for enhancing customer satisfaction and maintaining high safety standards. Proficient in CPR and emergency response, demonstrating strong problem-solving abilities and a commitment to public safety.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Cook/Restaurant Cashier/Shift Leader

Pizza Americana
10.2023 - Current
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.


Concessions Cashier

Legit Speedway
03.2023 - 09.2023
  • Improved customer satisfaction by providing efficient and friendly service at the concession stand.
  • Provided exceptional customer service by addressing concerns promptly and professionally.
  • Responded to customer complaints to help resolve issues.
  • Operated POS systems proficiently for accurate order processing and payment collection.

Lifeguard

Willow Springs City
05.2022 - 08.2023
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Monitored safety of guests in and around swimming pool.
  • Provided friendly customer service to guests and addressed concerns.

Education

High School Diploma -

Willow Springs Highschool
Willow Springs, MO
05-2025

Skills

  • Multitasking and organization
  • Cleaning and organization
  • Customer service
  • Effective problem-solver
  • Leadership qualities
  • Patience and empathy
  • CPR and AED training
  • Emergency response
  • Public safety knowledge

Accomplishments

Academic All State Softball- 4 Years

FCCLA Chapter President- 2 Years

FCCLA Region Cabinet Member- 2 Years

Completed 25 College Credits


Certification

  • Phlebotomy Training - January 2025- May 2025
  • CPR - May 2022- August 2023
  • First Aid - May 2022- August 2023
  • Serve Safe Food Handling - January 2024

Languages

English
Native or Bilingual
Spanish
Elementary

Timeline

Cook/Restaurant Cashier/Shift Leader

Pizza Americana
10.2023 - Current

Concessions Cashier

Legit Speedway
03.2023 - 09.2023

Lifeguard

Willow Springs City
05.2022 - 08.2023

High School Diploma -

Willow Springs Highschool

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Kaylee Pendergrass