Kaylan Blenman
Wentzville
Summary
Hardworking and reliable employee with an extensive background in operating cash registers, stocking merchandise, and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings. Results-driven Sales Lead Keyholder known for exceptional productivity and efficient task completion. Specializing in customer relationship management, sales strategy development, and inventory management. Excel in communication, leadership, and problem-solving to enhance team performance and achieve sales targets.
Overview
2
2
years of professional experience
Work History
Sales Lead Keyholder
Journeys Shoes
Chesterfield
08.2024 - Current
- Performed opening and closing duties including counting cash drawers and preparing bank deposits.
- Assisted in training new sales associates on store policies, procedures, and standards of operations.
- Provided customer service to ensure satisfaction with purchases.
- Asked open-ended questions to learn about customers' needs and escorted to merchandise locations.
Guest Services Cashier
Target
Wentzville
10.2023 - 05.2024
- Assisted other departments when needed during peak hours or special promotions.
- Processed customer transactions accurately and efficiently.
- Performed daily opening and closing duties as assigned by management.
- Demonstrated knowledge of store layout to help customers locate merchandise quickly.
- Resolved customer complaints in a timely manner.
- Handled returns and exchanges efficiently according to policy guidelines.
Customer Service Representative
Jade Mackenzie Apparel
Katy
- Resolved customer complaints promptly and efficiently.
- Maintained a high level of professionalism when dealing with difficult customers.
- Provided accurate information about products and services to customers.
- Inspected packages for proper labeling prior to loading onto conveyor belts for shipment.
- Recorded daily shipping and receiving activities into computerized database system.
Education
Bachelor of Arts - Human Services
Urshan University
Wentzville, MOSkills
- Complaint resolution
- Problem-solving abilities
- Strong Work Ethic
- Order Packaging
- Customer Relations
- Cleaning and sanitation
- Time management skills
- Adaptability
References
References available upon request.
Timeline
Sales Lead Keyholder
Journeys Shoes
08.2024 - Current
Guest Services Cashier
Target
10.2023 - 05.2024
Customer Service Representative
Jade Mackenzie Apparel
Bachelor of Arts - Human Services
Urshan University
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