Kayla Williams
St Louis,Mo
Summary
Dynamic Office Manager with a proven track record at MAPTS, excelling in customer service and office administration. Expert in maintaining confidentiality and enhancing operational efficiency. Recognized for resolving disputes and training employees, ensuring a harmonious workplace while managing financial records with precision. Committed to delivering exceptional results in fast-paced environments.
Overview
9
9
years of professional experience
Work History
Office Manager
MAPTS
11.2016 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Established team priorities, maintained schedules and monitored performance.
- Resolved office disputes swiftly and equitably, maintaining harmonious workplace.
Assistant Site Manager
Saving Our Children
02.2020 - 04.2025
- Maintained a safe work environment by implementing strict safety protocols and conducting regular inspections.
- Implemented innovative solutions to overcome project challenges and maintain deadlines without sacrificing quality or safety standards.
- Oversaw daily progress and ensured tasks were completed on schedule, resulting in timely project completion.
- Continuously reviewed processes for areas of improvement opportunities that ultimately led to increased overall operational efficiency at job sites.
- Monitored, coached, and supervised team of 5 employees in 6 years
Education
No Degree - Business Administration
St Louis Community College of Meramec
St Louis, MOSkills
- Customer service
- Office management
- Organizational skills
- Office administration
- Data entry
- Clear oral/written communication
- Employee training
Timeline
Assistant Site Manager
Saving Our Children
02.2020 - 04.2025
Office Manager
MAPTS
11.2016 - Current
No Degree - Business Administration
St Louis Community College of Meramec
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