Kayla Person
Saint Ann
Summary
Proven track record of enhancing operational efficiency and customer satisfaction at United Postal Service, showcasing exceptional problem-solving and communication skills. Recognized for implementing workplace safety measures and leveraging computer savvy to exceed performance targets. Demonstrated ability to train and lead teams, significantly improving onboarding processes and service delivery. Friendly [Job Title] with in-depth knowledge of post office products and services. Proven record fostering positive relationships with customers. Successful in tactfully resolving issues relating to delivery, mail theft, and lost or damaged mail.
Overview
17
17
years of professional experience
Work History
Postal Clerk
United Postal Service
11.2019 - Current
- Weighed letters and packages and calculated costs based on classification, weight, and destination.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Consistently met deadlines even under high-pressure circumstances while maintaining a positive attitude amongst coworkers.
- Trained new employees on postal procedures, regulations, and company policies leading to a smoother onboarding process.
Housekeeper
Barnes Hospital
03.2017 - 10.2019
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Nurses Aide
Delmar Gardens
01.2008 - 08.2012
- Reduced instances of bedsores by regularly turning and repositioning patients as per care plan.
- Contributed to a positive work environment by fostering strong relationships with colleagues and demonstrating a willingness to help others as needed.
- Maintained a clean and sanitary environment for patients, ensuring infection control practices were followed diligently.
- Earned recognition from patients, families, and supervisors for consistently displaying compassion, attentiveness, and dedication towards improving overall patient experience and satisfaction.
Education
High School Diploma -
Clyde C Miller Career Academy
Saint Louis Mo05.2007
Skills
- Workplace Safety
- Problem-solving skills
- Computer savvy
- Verbal/written communication
- Staff Development
- Team Collaboration
- Customer Service
- Teamwork and Collaboration
- Attention to Detail
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Excellent Communication
- Organizational Skills
- Effective Communication
- Team building
- Relationship Building
- Self Motivation
- Goal Setting
- Professionalism
Timeline
Postal Clerk
United Postal Service
11.2019 - Current
Housekeeper
Barnes Hospital
03.2017 - 10.2019
Nurses Aide
Delmar Gardens
01.2008 - 08.2012
High School Diploma -
Clyde C Miller Career Academy
Similar Profiles
Kesaia RaiwaluiKesaia Raiwalui
Preloader at United Postal Service, UPSPreloader at United Postal Service, UPS
Jamal JonesJamal Jones
Package Handler at United Postal Service, UPSPackage Handler at United Postal Service, UPS
Zorana MccallumZorana Mccallum
Processing Clerk at United Postal ServiceProcessing Clerk at United Postal Service