Kayla Dix
St Louis
Summary
Friendly Receptionist with background in the office setting. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.
Overview
11
11
years of professional experience
Work History
Manager
PRIME Health Centers
01.2023 - Current
- Improved employee retention rates by fostering a positive work environment.
- Assisted in the hiring process, conducting interviews and onboarding new employees.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Coordinated special projects and managed schedules.
- Coached new hires on company processes while managing employees to achieve maximum production.
Receptionist
Prime Health Centers
03.2022 - 01.2023
- Greeted patients professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give patients a positive first impression.
- Resolved customer problems and complaints.
- Managed multiple tasks and met time-sensitive deadlines.
- Mentored new hires
- Processed monthly billing subscriptions
- Gathered chart notes and Ledgers as soon as the task was presented.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Preschool Teacher
Planet Child Care
04.2020 - 03.2022
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Held conferences with parents to address questions, discuss academic progress and encourage learning goals.
- Trained and mentored staff, consistently improving performance.
- Engaged with parents and families to build positive relationships for children to thrive.
- Completed clerical tasks such as filing, copying and emailing.
Preschool Teacher
Prime Time Academy
06.2013 - 03.2020
Education
High School Diploma -
Mehlville High School
St Louis, MO06.2014
Skills
- Visitor and Customer Relations
- Referral Coordination
- Legal Document Preparation
- Patient Appointment Management
- Organization and Efficiency
- Billing and Payment Processing
Timeline
Manager
PRIME Health Centers
01.2023 - Current
Receptionist
Prime Health Centers
03.2022 - 01.2023
Preschool Teacher
Planet Child Care
04.2020 - 03.2022
Preschool Teacher
Prime Time Academy
06.2013 - 03.2020
High School Diploma -
Mehlville High School
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