Kayla Crowson
Springfield
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
Languages
1
1
year of post-secondary education
10
10
years of professional experience
Work History
Medical Assistant
Coxhealth
Springfield
05.2017 - 08.2021
- Recorded patient histories and vital signs to support accurate medical evaluations.
- Managed patient scheduling and ensured accuracy of appointment records to facilitate efficient patient flow.
- Educated patients on treatment plans and medication instructions.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Scheduled appointments for patients via phone and in person.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Clinical documentation
Crew Member
McDonald's
Springfield
01.2012 - 04.2017
- Operated cash register and handled customer transactions efficiently.
- Prepared food items according to safety and hygiene standards.
- Maintained cleanliness of dining area and workstations regularly.
- Assisted in training new crew members on operational procedures.
- Stocked supplies and managed inventory levels effectively.
- Responded to customer inquiries and resolved concerns promptly.
Education
Licensed Medical Assistant - Medical Assistant
Vatterott College
Springfield, MO 08.2016 - 05.2017
Central High School
Park Hills, MOSkills
- Electronic health records
- Clinical documentation
- Patient scheduling
- Vital signs recording
- HIPAA compliance
- Data entry
- Clinical and administrative support
- Attention to detail
- Problem solving
- Customer service
- Effective communication
Languages
English
Native/ Bilingual
Norwegian
Limited
Timeline
Medical Assistant
Coxhealth
05.2017 - 08.2021
Licensed Medical Assistant - Medical Assistant
Vatterott College
08.2016 - 05.2017
Crew Member
McDonald's
01.2012 - 04.2017
Central High School