Kayla Brownfield
Osage Beach
Summary
- Achieved high levels of customer satisfaction by delivering quality work consistently. Contributed to team success through reliable support and collaboration. Demonstrated quick learning and attention to detail, resulting in accurate staging outcomes.
- Leveraged problem-solving skills and collaborative teamwork to address customer needs and consistently meet sales targets.
- Achieved high customer satisfaction by effectively recommending products tailored to individual needs. Enhanced sales through strategic display creation that attracted customer interest. Streamlined cash register processes, resulting in accurate transaction documentation.
Overview
8
8
years of professional experience
Work History
Sales Associate
Bath & Body Works Inc.
Osage Beach, MO
09.2025 - 01.2026
- Assisted customers in selecting products, enhancing overall shopping experience.
- Processed transactions efficiently, ensuring accuracy and customer satisfaction.
- Maintained product displays, promoting seasonal offerings and driving sales.
- Collaborated with team members to achieve daily sales targets consistently.
- Resolved customer inquiries and issues promptly, fostering loyalty and repeat business.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Pre-Loader
UPS
Camdenton, MO
11.2024 - 09.2025
- Operated loading equipment to efficiently package and prepare shipments for distribution.
- Ensured compliance with safety protocols during loading and unloading processes.
- Maintained organization of freight to optimize space and improve workflow efficiency.
- Assisted in training new preloaders on best practices and operational procedures.
- Conducted quality checks on packages to ensure accuracy and prevent errors.
- Implemented time management techniques to balance competing priorities during fast-paced shifts.
- Collaborated with team members to maintain a clean, organized workspace for efficient operations.
- Optimized loading efficiency by assessing and organizing packages based on destination and priority.
- Improved delivery times with strategic sorting of parcels according to routes and schedules.
Husking Operator/Lab Assistant
The Reserve Network (Corteva Agriscience)
Utica, IL
08.2022 - 10.2023
- Completed required SMP, SOP and BHR documentation in accordance with set guidelines.
- Sanitized workstations and instruments to avoid cross-contamination.
- Recorded known control values from technical instruments to boost reliability and accuracy in test results reporting.
- Produced and submitted laboratory documents and reports per compliance requirements.
- Managed lab work smoothly and with reliable accuracy to meet regulatory and operational demands.
- Completed equipment maintenance and calibration tasks according to standards.
- Recorded and reported test results accurately according to established procedures.
- Performed daily housekeeping tasks driving efficient laboratory operations.
- Collected, labeled and stored lab samples according to laboratory specifications.
Warehouse Worker
The Reserve Network (FlatRiver)
Peru, IL
07.2022 - 08.2022
- Received deliveries, scanned packages and updated orders in internal database.
- Updated inventory and production information using warehouse management systems and scanner guns.
- Prepared and completed warehouse orders for delivery or pickup according to schedule.
- Filed requisitions for out of stock items and supplies.
- Protected items by wrapping in cling film, padded moving blankets and tape.
- Tagged and wrote identifying information on containers, boxes and cargo.
Warehouse Worker
The Reserve Network (PPG Ind.)
Peru, IL
06.2022 - 07.2022
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
- Recognized defective material and reported issues to management.
- Monitored work areas for cleanliness and functionality and removed obstacles for safety.
- Cleaned empty storage areas to achieve proper sanitation regulations and make area fit for future use.
- Counted number of boxes or units in loading docks to confirm proper completion of work orders.
- Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
Team Member
McDonald's
Las Vegas, NV
09.2018 - 01.2020
- Addressed customer needs, responding to specific requests.
- Rotated through series of different stations based on team needs.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Served food quickly for positive guest experiences.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Demonstrated proper food safety practices by accurately completing quality control checklist.
- Stocked shelves and cases with new or transferred items.
- Took orders from patrons and input selections into store computer system.
Server/Hostess
Los Rancheros Authentic Mexican Restaurant
Petersburg, IL
08.2017 - 10.2017
- Delivered exceptional customer service by promptly addressing guest inquiries and resolving issues.
- Collaborated with kitchen staff to ensure accurate order preparation and timely delivery.
- Trained new servers on menu details, service standards, and efficient table management techniques.
- Managed cash register operations, processed payments accurately, and maintained financial records.
- Monitored dining area cleanliness and organized tables to create welcoming atmosphere for guests.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Education
No Degree -
PORTA High School
Petersburg, ILSkills
- Clear Communication
- Following Instructions
- Continuous Development
- Organizing Work Stations
- Heavy Lifting
- Teamwork and Collaboration
- Product Knowledge
- Willingness to Learn
- Critical Thinking
- Reliable & Trustworthy
- Knowledgeable in the importance of cleanliness
- Efficient and detail oriented
Education and Training
true,other
Timeline
Sales Associate
Bath & Body Works Inc.
09.2025 - 01.2026
Pre-Loader
UPS
11.2024 - 09.2025
Husking Operator/Lab Assistant
The Reserve Network (Corteva Agriscience)
08.2022 - 10.2023
Warehouse Worker
The Reserve Network (FlatRiver)
07.2022 - 08.2022
Warehouse Worker
The Reserve Network (PPG Ind.)
06.2022 - 07.2022
Team Member
McDonald's
09.2018 - 01.2020
Server/Hostess
Los Rancheros Authentic Mexican Restaurant
08.2017 - 10.2017
No Degree -
PORTA High School