Kaya Bonilla
Kansas City
Summary
Ambitious and knowledgeable problem-solver with excellent professional background over various careers in healthcare
Easy adaptible in new team-working environments
Skilled in sales and customer relationship management, with background in diverse sales environments. Possess strong communication, negotiation, and strategic planning skills critical for success in sales roles.
Overview
6
6
years of professional experience
Work History
Operating Room Assistant
University Hospitals
Elyria
09.2023 - 03.2025
- Facilitated preparation and supply organization for surgical procedures.
- Aided nursing staff in prepping patients for surgical procedures.
- Created and maintained sterile operating fields to minimize infection risks.
- Helped prepare team by assisting with gowning and gloving of staff.
- Set up equipment, tools and supplies for procedures and organize instruments as directed in surgeons' preference cards.
Appointment Setter
Default Kings LLC
01.2023 - 08.2023
- Called warm and cold leads
- Provided exceptional customer service through effective telephone communication and follow-ups.
- Followed up with customers after scheduled appointments were completed.
- Maintained daily calendars, set appointments with clients and planned daily office events.
- Overcame objections with persuasive approach, highlighting benefits and deflecting concerns.
Sales Representative
Verizon Authorized Retailer - GoWireless
Vermilion
01.2021 - 12.2021
- Provided tailored solutions through thorough examination of customer accounts.
- Marketed insurance options along with electronic products.
- Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Performed regular follow-ups with prospects to close deals in a timely manner.
- Engaged casual shoppers to provide information about featured products and recommend merchandise, driving sales opportunities.
Patient Transporter
University Hospitals
Elyria
06.2022 - 06.2023
- Facilitated patient transfers among different areas within the hospital.
- Lifted patients to move off beds, examination tables or stretchers.
- Managed transport documentation, accurately logging each patient transport in hospital records.
- Maintained cleanliness of transport equipment.
Painter/Laborer
All Touch Painting & Property Services
Amherst
05.2019 - 01.2021
- Prepared surfaces and applied paint on house interiors and exteriors.
- Followed instructions given by supervisor regarding specific tasks that need to be performed.
Education
Associate's degree - Business Marketing
Lorain County Community College
Elyria, OH05-2021
High school diploma -
Marion L Steele High School
Amherst, OH05.2019
Skills
- Healthcare Facility Experience
- Patient interaction
- Team collaboration
- Time management
- Customer service
- Sterile field maintenance
- Effective communication
- Medical terminology
- Professionalism and ethics
- Objection handling
- Cold calling
- Relationship building
- Negotiation skills
- Contact follow-up
- Appointment setting
- Problem solving
References
References available upon request.
Timeline
Operating Room Assistant
University Hospitals
09.2023 - 03.2025
Appointment Setter
Default Kings LLC
01.2023 - 08.2023
Patient Transporter
University Hospitals
06.2022 - 06.2023
Sales Representative
Verizon Authorized Retailer - GoWireless
01.2021 - 12.2021
Painter/Laborer
All Touch Painting & Property Services
05.2019 - 01.2021
Associate's degree - Business Marketing
Lorain County Community College
High school diploma -
Marion L Steele High School
Similar Profiles
Jamie TuckerJamie Tucker
Registered Nurse at University HospitalsRegistered Nurse at University Hospitals
Tyrianna PerkinsTyrianna Perkins
Nursing Assistant at University HospitalsNursing Assistant at University Hospitals
ALEX SMITHALEX SMITH
Registered Nurse, Trauma and Surgical ICU at University HospitalsRegistered Nurse, Trauma and Surgical ICU at University Hospitals