Katie Fuchs
Maryland Heights
Summary
Developed strong communication and organizational skills in clinical setting, ensuring efficient patient care and administrative support. Ability to adapt quickly and learn new procedures and protocols. Seeking to transition to new field where these skills can contribute to team success and operational efficiency.
Overview
9
9
years of professional experience
Work History
Medical Billing and Coding Specialist
St. Charles eye center
05.2021 - Current
- Reviewed patient charts to better understand health histories, diagnoses, and treatments.
- Worked closely with physicians to accurately assign ICD-10 diagnostic codes for optimal reimbursement rates from insurance companies.
- Collected payments and applied to patient accounts.
- Posted payments and collections on regular basis.
- Prevented costly fines by ensuring adherence to HIPAA regulations when handling sensitive patient information.
- Streamlined administrative tasks such as record-keeping, scheduling appointments, and billing processes for improved office efficiency.
Testing Technician
St Charles Eye Center
05.2021 - 03.2022
- Maintained testing equipment for optimal performance.
- Increased product reliability with comprehensive testing.
- Enhanced test environment setup for accurate results.
- Increased patient education by creating informational materials on common eye conditions and preventative measures.
- Increased patient satisfaction by addressing concerns, answering questions, and explaining procedures in a compassionate manner.
- Collaborated with ophthalmologists to develop individualized treatment plans for patients with various eye conditions.
Cage Cashier
Ameristar casino
10.2018 - 07.2020
- Ensured smooth operations by balancing the cage at the end of each shift, identifying discrepancies, and resolving issues promptly.
- Maintained a comprehensive understanding of gaming regulations and casino policies, ensuring full compliance during all transactions.
- Performed daily reconciliation of personal cash drawer, ensuring precise accounting records were maintained throughout each shift.
- Maintained a secure work environment by adhering to strict company policies and regulations regarding cash handling and transaction documentation.
- Handled guest disputes professionally, escalating issues to supervisors when necessary while remaining calm under pressure situations that may arise from time-to-time within a casino.
- Processed large-volume transactions for high rollers, ensuring confidentiality and adherence to appropriate protocols.
Cashier/Customer Service
The Home Depot
09.2017 - 10.2018
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Answered product questions using knowledge of sales and store promotions.
- Utilized POS system to handle customer cash and credit card transactions.
- Ensured cleanliness and organization of checkout area, contributing to positive shopping environment.
- Resolved customer complaints, leading to noticeable improvement in customer satisfaction ratings.
- Collaborated with team members to streamline checkout processes, reducing average customer wait time.
Cashier/Sales Associate
Bucky's Express
02.2016 - 09.2017
- Built relationships with customers to encourage repeat business.
- Provided accurate cash handling and timely transactions, ensuring smooth operations at the register.
- Enhanced customer satisfaction by providing efficient and friendly service at the gas station.
- Managed inventory and restocked shelves as needed to maintain adequate product availability.
- Maintained a clean and organized store environment for improved customer experience.
- Handled customer complaints promptly and professionally, resolving issues to their satisfaction.
- Replenished products on shelf, rotated products and confirmed adherence to code dating procedures.
Education
High school diploma -
Pattonville Sr. High School
Creve Coeur, MO05.2013
Skills
- Cash handling
- Medical Office Experience
- Banking
- Sales
- Medical Scheduling
- Cash register
- Computer Operation
- Medical Receptionist
- Customer service
- Retail Sales
- CPT Coding
- ICD-10
- Guest Services
- Medical coding
- Medical billing
- HIPAA compliance
- Insurance verification
- Patient billing
- Epic software proficiency
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Medical Billing and Coding Specialist
St. Charles eye center
05.2021 - Current
Testing Technician
St Charles Eye Center
05.2021 - 03.2022
Cage Cashier
Ameristar casino
10.2018 - 07.2020
Cashier/Customer Service
The Home Depot
09.2017 - 10.2018
Cashier/Sales Associate
Bucky's Express
02.2016 - 09.2017
High school diploma -
Pattonville Sr. High School
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