- DIY and Home Improvement
- I like working with my hands and fixing things
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Camping
- Road Trips
- Personal Development and Self-Improvement
- I enjoy cooking for friends and family gatherings
- Kayaking
Katie Berry
Jefferson City
Summary
Dedicated professional with a proven track record at Menards Inc., adept in warehouse operations and maintaining equipment. Excelled in enhancing customer satisfaction through exceptional service and teamwork. Initiated process improvements, boosting productivity. Skilled in both team collaboration and independent problem-solving, ensuring safety and efficiency in fast-paced environments.
Offering strong skills for role, with capabilities in learning and adapting rapidly to new environments. Brings ability to understand and apply regulatory standards and operational procedures. Ready to use and develop problem-solving and technical skills in a wastewater utility role.
Overview
9
9
years of professional experience
Work History
Outside Yard Team Member
Menards Inc. - Home Improvement
04.2017 - Current
- Loaded and unloaded delivery trucks accurately while adhering to safety guidelines, preventing accidents or damage to products.
- Coordinated special orders for customers who requested items not readily available in-store, enhancing customer satisfaction rates.
- Managed incoming shipments by checking contents against invoices, ensuring accurate deliveries every time.
- Worked closely with various departments to ensure timely and accurate delivery of customer orders, resulting in high customer satisfaction levels.
- Maintained a safe and clean work environment, ensuring compliance with company policies and procedures.
- Provided excellent customer service by addressing inquiries promptly and knowledgeably.
- Operated heavy machinery such as forklifts or loaders responsibly, minimizing risk of accidents or injury on the job site.
- Identified areas for process improvement within daily tasks and initiated changes that led to increased productivity among team members.
- Trained new employees on yard operations, equipment usage, and safety protocols, fostering a supportive work culture.
- Assisted management with planning layout changes within the yard space for optimal workflow efficiency improvements.
- Developed strong relationships with customers, leading to repeat business and positive word-of-mouth referrals.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Diagnosed problems with equipment and performed regular maintenance for long-term functionality.
- Repaired yard vehicles and maintained warehouse tools.
Back Room Associate
Sears Holdings Company
10.2015 - 03.2017
- Received incoming merchandise and stored in correct stock locations.
- Maintained orderly stockroom for ease of retrieval.
- Assisted with merchandise stocking and replenishment in backroom and on sales floor.
- Managed disposal of damaged or expired merchandise as per company guidelines, reducing overall waste levels within the facility.
- Contributed to a positive team environment by collaborating with coworkers on various tasks and projects in the backroom area.
- Verified safe and secure storage of merchandise and supplies.
Education
High School Diploma -
Jefferson City High School
Jefferson City, MO05-2015
Skills
- Worksite cleanliness while following safety protocol
- Warehouse operations
- Trimming and weeding
- Teamwork and communicative collaboration
- Customer service
- Reliable time management
- Hand and power tool operation
- Maintaining equipment
- Adaptability and flexibility assuring continuous improvement of skills
- Task prioritization
- Professionalism
Home improvement, plumbing knowledge
Working with certified wastewater professionals to renovate homes such as updating plumbing in homes, relocating and running new wiring, outlets, and receptacles.
Interests
Timeline
Outside Yard Team Member
Menards Inc. - Home Improvement
04.2017 - Current
Back Room Associate
Sears Holdings Company
10.2015 - 03.2017
High School Diploma -
Jefferson City High School
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