Kathy Jean Ruoff
Kansas City
Summary
Technical professional with solid foundation in analyzing and optimizing technical systems. Proven track record in delivering impactful solutions and driving operational efficiency. Highly collaborative team member focused on achieving results and adapting to evolving project requirements. Proficient in system troubleshooting and data analysis, with keen eye for detail and problem-solving.
Overview
35
35
years of professional experience
Work History
Sr. Technical Analyst
CommonSpirit Health Corporation
01.2014 - Current
- Streamlined technical processes by identifying inefficiencies and implementing improved solutions.
- Communicate with Cerner to ensure HIM applications are built to agreed specifications.
- Test all HIM applications and procedures verify compliant with company expectations.
- Managed multiple projects simultaneously, ensuring timely completion and adherence to set budgets.
- Spearheaded efforts to improve collaboration between technical analysts and other departments, fostering a culture of knowledge sharing and mutual support.
- Work with HIM Trainer to insure workflows, manuals and agendas are completed.
- Resolved critical issues by conducting root cause analyses, developing corrective action plans, and preventing future occurrences.
- Mentored junior analysts in best practices for data analysis, software development, and project management.
- Ensure excellent communication with management and customers and other implementation teams
- Responsible to strategize and implement HIM workflow processes.
- Comprehensive skills with Microsoft Office Suite, Google Software Suite, Cerner software (Profile, Clinical Reporting\XR, EMPI, CORE, PowerChart).
- January 2013 to Present
HIM Analyst Contractor for Dignity Health
HCTec Corporation
10.2013 - 01.2014
- Assist hospitals in the transition from Meditech to Cerner.
- Communicate with Cerner to ensure HIM applications are built to agreed specifications.
- Prepare training agendas and manuals for HIM staff training.
- Ensure excellent verbal and written communication with management and customers.
- October 2013 to Present
Access Representative III - Admissions
01.2003 - 02.2006
- Extensive knowledge of the Meditech and Medifax Assistant system.
- Supported the front desk and APN’s with appointments, registering accounts and answering the phone.
- Processed charge entry and abstracts for clinic accounts and billed patient accounts.
- Provided administrative and clerical support to the Hematology & Oncology staff.
Supervisor – Information Systems
Children’s Mercy Hospital
01.2003 - 04.2003
- Supervisor to the following systems: Profile, EMPI, Clinical Reporting, OPTIO.
- Built, tested and upgraded Cerner HIM applications for Tracking, ROI, Physician Documentation and Coding.
- Wrote training manuals and trained over 100 employees on the new Cerner HIM software system.
- Worked with the following applications: PowerChart, Event Set Hierarchy, Olympus and Business Objects.
- Transitioned hospital from HIM Meditech system to Cerner HIM System.
- February 2006 to April 2013
Senior Technician – Airline Information System
Trans World Airlines (TWA)
03.1997 - 04.2002
- Maintained, developed and enhanced a Cobol DB2 system in an MVS environment.
- Analyzed and solved production interruptions to improve customer satisfaction.
- Project managed the Y2K conversion and for a data system transfer to a new company.
Specialist-in-Charge – TWA group source
Trans World Airlines (TWA)
03.1992 - 10.1997
- Served on a corporate level committee to improve morale, increase output and improve communication between management and non management while lowering expenses for the company.
- Negotiated international travel arrangements for group excursions.
Computer Support Operator – Airline Information System
Trans World Airlines (TWA)
03.1990 - 03.1992
- Responsible for system recording and output via magnetic tapes and disk drives.
- Experienced in the operation of Xerox 9790, 4050 Laser Printers and IBM 4248 impact Printers.
Education
Bachelor of Science - Public Relations
Northwest Missouri State University
Maryville, MO01.1989
Fine Arts emphasis
Graceland University
Lamoni, IA01.1987
Skills
- Effective communication
- IT infrastructure
- Data analysis expertise
- Project management experience
- Technical documentation writing
Timeline
Sr. Technical Analyst
CommonSpirit Health Corporation
01.2014 - Current
HIM Analyst Contractor for Dignity Health
HCTec Corporation
10.2013 - 01.2014
Access Representative III - Admissions
01.2003 - 02.2006
Supervisor – Information Systems
Children’s Mercy Hospital
01.2003 - 04.2003
Senior Technician – Airline Information System
Trans World Airlines (TWA)
03.1997 - 04.2002
Specialist-in-Charge – TWA group source
Trans World Airlines (TWA)
03.1992 - 10.1997
Computer Support Operator – Airline Information System
Trans World Airlines (TWA)
03.1990 - 03.1992
Fine Arts emphasis
Graceland University
Bachelor of Science - Public Relations
Northwest Missouri State University
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