Kathryn Jackson
Festus
Summary
Dynamic Medical Assistant with proven expertise at Compass Health Network in patient care and medical documentation. Skilled in medication administration and fostering effective communication, I enhance patient outcomes through compassionate support and teamwork. Committed to maintaining compliance and improving service efficiency, I thrive in fast-paced healthcare environments.
Overview
5
5
years of professional experience
Work History
Medical Assistant
Compass Health Network
08.2025 - Current
- Assisted with patient intake and medical history documentation to ensure accurate records.
- Supported healthcare providers during examinations and procedures, enhancing patient care efficiency.
- Administered medications and vaccinations under supervision, ensuring compliance with protocols.
- Maintained cleanliness and organization of examination rooms, contributing to a safe environment.
Support Staff
St. Elizabeth’s Adult Daycare
02.2025 - 08.2025
- Assisted clients with daily living activities, ensuring comfort and safety.
- Collaborated with team members to provide exceptional support services for participants.
- Maintained accurate records of client attendance and activity participation.
- Implemented engaging recreational activities tailored to individual needs and preferences.
- Communicated effectively with families regarding client progress and well-being.
- Supported staff in maintaining a clean, organized, and welcoming environment for clients.
Team Lead/PCT
Total Access Urgent Care
02.2023 - 10.2024
- Led team in delivering high-quality patient care and enhancing service efficiency.
- Developed and implemented training programs for new staff to improve onboarding processes.
- Streamlined communication between departments to enhance collaboration and patient outcomes.
- Monitored daily operations, ensuring compliance with healthcare regulations and protocols.
- Analyzed workflow processes, identifying areas for improvement to optimize resource allocation.
- Mentored team members, fostering professional development and enhancing team performance.
Support Staff Member
Arrow Senior Living Management
10.2024 - 01.2025
- Assisted residents with daily activities, enhancing their quality of life and independence.
- Maintained cleanliness and organization of common areas, promoting a welcoming environment for residents.
- Collaborated with team members to address resident needs effectively and ensure timely service delivery.
- Responded promptly to resident inquiries, fostering positive relationships and trust within the community.
- Supported event planning by organizing materials and setting up spaces for recreational activities.
- Documented resident feedback to inform care adjustments and improve overall satisfaction levels.
Support Staff
Human Support Services
08.2022 - 08.2023
- Assisted clients with daily living activities, promoting independence and well-being.
- Responded to client inquiries, providing timely support and information.
- Collaborated with team members to ensure seamless service delivery and client satisfaction.
- Monitored client progress, documenting changes and communicating effectively with staff.
- Implemented best practices in care techniques to enhance service quality.
- Participated in training sessions to improve skills and knowledge of support services.
Cleaner
Green Angel Cleaning
03.2021 - 08.2022
- Performed daily cleaning tasks in residential and commercial spaces to maintain high cleanliness standards.
- Operated cleaning equipment, including vacuums and floor scrubbers, ensuring proper usage and maintenance.
- Managed waste disposal and recycling processes, promoting environmental sustainability within work practices.
- Assisted in inventory management of cleaning supplies, ensuring availability and organization for efficient operations.
Education
Associate of Applied Science - Nursing
Jefferson College
Hillsboro, MOHigh School Diploma -
Oak Harbor High School
Oak Harbor Wa 06.2007
Skills
- Patient care
- Medical documentation
- Medication administration
- Clinical procedures support
- Team leadership
- Examination room maintenance
- Workflow analysis
- Regulatory compliance
- Communication skills
- Patient intake assessment
- Health records management
- Client relationship management
- Daily living assistance
- Recreational activity planning
- Crisis intervention techniques
- Time management skills
- Inventory control systems
- Equipment operation safety
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Vital sign monitoring
- EMR / EHR
- Direct patient care
- Clinical documentation
- Patient-focused care
- Data entry
- Phlebotomy
- Reliable team player
- Procedure assistance
- Electronic health records
- Compassionate
- CPR
- Immunization administration
- Specimens collection and processing
- Patient assessments
- Professionalism and ethics
- Maintaining confidentiality
- Appointment setting
- Compassionate caregiver
- Trustworthy companion
Timeline
Medical Assistant
Compass Health Network
08.2025 - Current
Support Staff
St. Elizabeth’s Adult Daycare
02.2025 - 08.2025
Support Staff Member
Arrow Senior Living Management
10.2024 - 01.2025
Team Lead/PCT
Total Access Urgent Care
02.2023 - 10.2024
Support Staff
Human Support Services
08.2022 - 08.2023
Cleaner
Green Angel Cleaning
03.2021 - 08.2022
Associate of Applied Science - Nursing
Jefferson College
High School Diploma -
Oak Harbor High School