Kathryn Hoese
Crystal City
Summary
Dynamic Pharmacy Technician with proven expertise at CVS Pharmacy in medication management and patient record accuracy. Skilled in problem-solving and team collaboration, I excelled in optimizing workflows and enhancing customer satisfaction. Committed to confidentiality and HIPAA compliance, I effectively addressed customer inquiries while maintaining high service standards.
Overview
2026
2026
years of professional experience
Work History
Pharmacy Technician
CVS Pharmacy
2025 - Current
- Assisted in preparing and dispensing medications under pharmacist supervision
- Maintained accurate patient records using pharmacy management systems
- Supported inventory management by tracking stock levels and expiration dates
- Addressed customer concerns and answered questions to provide service.
Barista
Starbucks
2021 - 2025
- Prepared and served high-quality beverages in fast-paced environment.
- Maintained cleanliness and organization of workstations to ensure compliance with health standards.
- Provided exceptional customer service, resolving issues to enhance guest satisfaction.
- Trained new baristas on beverage preparation techniques and company policies.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Education
High School Diploma -
Hillsboro Highschool
Hillsboro, MOSkills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
- Pharmacy and customer records management
- Answering customer questions
Timeline
Pharmacy Technician
CVS Pharmacy
2025 - Current
Barista
Starbucks
2021 - 2025
High School Diploma -
Hillsboro Highschool