Kathleen M. Ellzey
St. Robert,MO
Summary
Loyal and focused professional with a track record of enhancing workplace efficiency and environmental stewardship. Collaboration with peers and supervisors. Data entry proficiency at 50-55 words per minute and 10-key coding at 140 codes per minute. Experienced in Microsoft Word, Excel, JD Edwards, and Contract Manager.
Overview
30
30
years of professional experience
Work History
QC Manager, Key Controller, Housekeeper
King George
01.2021 - Current
- Conducted hospital housekeeping inspections to comply with employer and facility standards.
- Managed supply inventory, orders, invoicing, uniforms, and distribution processes.
- Maintained accurate records for SDS, temperature logs, and chemical usage.
- Trained new employees on housekeeping procedures and existing staff on advanced cleaning techniques.
- Executed housekeeping tasks as needed to fulfill hospital requirements.
- Served as housekeeper at Apex until contract conclusion.
Cooks Help
EDP Enterprises
01.2020 - 01.2020
Administrative Assistant, Medical Records, Billing
Colorado Springs Family Practice
01.2015 - 01.2020
- Processed patient payments and adjustments, maintaining accurate records of all transactions.
- Ensured compliance with HIPAA and OSHA regulations while preserving confidentiality.
- Completed clerical duties and responded to requests for information efficiently.
- Operated multi-line phone system and managed faxing, copying, and scanning tasks.
- Recorded insurance or cash payments, issuing receipts to patients promptly.
- Gathered new patient information by facilitating form completion and managing mail correspondence.
- Developed proficiency in medical terminology to enhance communication accuracy.
- Coordinated scheduling for patient appointments to optimize resource utilization.
- Processed medical records, and medical records requests for attorneys, medical professionals, and patients.
Business Cleaning/Detailing/Owner
KMEC Cleaning, LLC
01.2014 - 01.2015
- Uphold safety protocols to ensure a clean, orderly work environment.
- Execute daily and weekly evaluations for supply requirements and cleanliness compliance.
- Manage all aspects of business operations as owner.
- Create and process invoices for billing efficiently.
Housekeeping/Cleaning Service
AIM Higher Cleaning
01.2012 - 01.2014
- Delivered specialized cleaning services for residential, commercial, and construction projects. Handled meticulous housekeeping responsibilities for move-out preparations. Ensured cleanliness standards across multiple environments were consistently maintained. Expertly conducted post-construction clean-ups for optimal property readiness.
Data Entry Clerk, Temporary
Current, Inc.
01.2011 - 01.2011
- Entered and updated data in database systems with high accuracy and attention to detail.
- Processed incoming documents, ensuring timely data entry and compliance with company standards.
- Maintained organized records, facilitating quick retrieval of information for team members.
- Reviewed data for discrepancies and corrected errors to improve overall quality and reliability.
Administrative Assistant
Ledcor Group, Inc.
01.2007 - 01.2011
- Created and managed subcontract agreements across multiple projects using JD Edwards and Contract Manager.
- Processed subcontract agreements to ensure compliance with tracking and insurance requirements.
- Coordinated candidate processing in alignment with EEO policy guidelines for hiring new employees.
- Oversaw invoice control and general office functions, managing tasks from various teams.
- Managed pre-liens and lien releases to facilitate efficient project close-out procedures.
- Arranged travel logistics and performed clerical tasks for estimating and project teams.
- Utilized Excel spreadsheets for payroll and accounts payable management.
Administrative Assistant
Bluegreen Corporation
01.2006 - 01.2007
- Generated invoices for accounts payable while tracking and reporting job costs.
- Maintained comprehensive project records, including W-9s, contracts, and change orders.
- Administered conditional and unconditional lien waivers to ensure compliance.
Food Service Manager
Plainview Public Schools
01.2004 - 01.2006
- Managed three cafeterias with 17 employees, ensuring efficient operations and customer satisfaction.
- Completed reports for state department of education and school board, detailing revenue, payroll, and expenses.
- Oversaw claim reimbursements to maximize financial recovery for cafeteria services.
- Upgraded point of service software to enhance transaction efficiency and accuracy.
- Maintained compliance with state reporting for commodities and health department regulations.
- Performed clerical functions to support daily operations and record-keeping tasks.
Office Manager
DNA Solutions, Inc.
01.2003 - 01.2004
- Processed orders and originated accessions, ensuring accurate capture of customer demographics.
- Maintained comprehensive customer records to improve data accessibility.
- Compiled and delivered timely customer result reports to stakeholders.
- Assisted marketing initiatives to attract new clients and broaden outreach.
- Tested pricing structures and gathered completed monthly reports for corporate review.
- DNA and forensic testing processes to ensure compliance with protocols.
Office Manager, Medical Assistant
Integrity, People, Service Research Company
01.2002 - 01.2003
- Created and maintained customer records while ensuring compliance with regulatory protocols and FDA standards.
- Collected data for analytical reporting, enhancing data accuracy and availability.
- Performed phlebotomy, EKG, and sample collection to support clinical operations.
- Assisted nurse practitioners and medical doctors as needed to facilitate patient care.
- Executed clerical functions to ensure smooth administrative processes.
- Triage responsibilities included prioritizing patient needs effectively.
- Maintained high standards of quality in all sample collection procedures.
- Collaborated with healthcare professionals to optimize workflow and patient outcomes.
Hospital Lead Accessioner
Quest Diagnostics
01.1996 - 01.2002
- Originated accessions by accurately processing orders and capturing customer demographics.
- Incorporated diverse testing categories: blood bank, open heart, toxicology, surgical pathology, ER, and chain of custody.
- Managed special handling protocols for send outs and infectious specimens during processing.
Education
Medical Assistant Certificate - Medical Assistant
PIMA Medical Institute
Colorado Springs, CO11.2015
Thomas Edison State College
08.2005
University of Phoenix
Reno, NV01.2002
Skills
- Risk assessment capabilities
- Corrective and preventive actions
- Quality assurance expertise
- Performance metrics monitoring
- Documentation review
Timeline
QC Manager, Key Controller, Housekeeper
King George
01.2021 - Current
Cooks Help
EDP Enterprises
01.2020 - 01.2020
Administrative Assistant, Medical Records, Billing
Colorado Springs Family Practice
01.2015 - 01.2020
Business Cleaning/Detailing/Owner
KMEC Cleaning, LLC
01.2014 - 01.2015
Housekeeping/Cleaning Service
AIM Higher Cleaning
01.2012 - 01.2014
Data Entry Clerk, Temporary
Current, Inc.
01.2011 - 01.2011
Administrative Assistant
Ledcor Group, Inc.
01.2007 - 01.2011
Administrative Assistant
Bluegreen Corporation
01.2006 - 01.2007
Food Service Manager
Plainview Public Schools
01.2004 - 01.2006
Office Manager
DNA Solutions, Inc.
01.2003 - 01.2004
Office Manager, Medical Assistant
Integrity, People, Service Research Company
01.2002 - 01.2003
Hospital Lead Accessioner
Quest Diagnostics
01.1996 - 01.2002
Medical Assistant Certificate - Medical Assistant
PIMA Medical Institute
Thomas Edison State College
University of Phoenix