Kathleen Ahart
Ofallon
Summary
Proactive and adaptable professional with a background at McAllister's Deli, where I enhanced guest experiences through exceptional service and multitasking abilities. Leveraged strong problem-solving skills and hospitality expertise to improve operational efficiency. Demonstrated a commitment to team collaboration and customer satisfaction, making significant contributions to workplace productivity and positive customer engagements.
Overview
2026
2026
years of professional experience
Work History
Server
McAllister's Deli
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Clerical Worker
Lou Fusz Automotive
10.2014 - Current
- Completed clerical tasks such as filing, copying, and distributing mail.
- Executed record filing system to improve document organization and management.
- Maintained strict confidentiality when handling sensitive information, adhering to company policies regarding privacy protection.
- Improved office efficiency by streamlining filing systems and organizing document storage.
- Provided valuable support during audits by ensuring all documentation was well-organized and easily accessible.
- Maintained inventory of office supplies, placing timely orders to prevent shortages and reduce downtime.
- Increased customer satisfaction by promptly addressing inquiries and resolving issues through phone and email correspondence.
- Ensured smooth workflow within the team with efficient delegation of tasks based on individual strengths and expertise.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Input data into spreadsheets and databases.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Edited and proofread documents for accuracy and completeness.
- Utilized office management software to record and track customer information.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Purchased and maintained office supplies.
- Informed and supported business leaders through consistent communication and administrative support duties.
- Processed incoming and outgoing mail and packages according to established procedures.
- Compiled and analyzed data to produce reports.
Education
Graduated - Tech School Nursing
Frances Howell Central
St. Peter’s Mo05.2014
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Hospitality service expertise
- Customer service
- Team collaboration
- Order accuracy
- Relationship management
- Inventory management
- Task prioritization
- Ordering procedures
- Regulatory compliance
- Positive and professional
- Team member support
- Team player
- Reliable and responsible
- Warm and friendly
- Adaptable and flexible
- Reliability
- Multitasking
- Multitasking Abilities
- Problem-solving
- Excellent communication
Timeline
Clerical Worker
Lou Fusz Automotive
10.2014 - Current
Server
McAllister's Deli
Graduated - Tech School Nursing
Frances Howell Central
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