Katerina Thornton
Festus
Summary
Professional with significant experience in quality inspection, prepared to lead and improve inspection processes. Skilled in identifying defects, ensuring compliance with standards, and implementing quality control measures. Strong focus on teamwork, adaptable to changing needs, and reliable in achieving results. Known for excellent communication, problem-solving, and analytical skills.
Overview
15
15
years of professional experience
Work History
Lead Quality Inspector
Aero Metal Finishing
02.2020 - Current
- Led quality assurance initiatives to enhance product compliance with industry standards.
- Mentored junior inspectors, fostering skill development and adherence to protocols.
- Conducted comprehensive inspections using precision measurement tools and techniques.
- Collaborated with production teams to identify and address quality issues promptly.
- Implemented corrective actions to address identified issues, preventing future non-conformances and improving product performance.
- Performed visual inspections and non-destructive tests where appropriate.
Cashier
Stockhams Gas Mart
05.2017 - 02.2020
- Processed customer transactions efficiently using point-of-sale systems.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Managed cash register operations, ensuring accuracy in cash handling and balancing at shift end.
- Trained new staff on operational procedures and customer service protocols.
- Assisted in promotional activities, effectively communicating sales information to customers.
- Monitored store environment for cleanliness and safety compliance, contributing to overall store standards.
Store Manager
Little Caesars Pizza
03.2010 - 09.2014
- Led team of 20+ employees, enhancing operational efficiency and customer service quality.
- Implemented inventory management systems to optimize stock levels and reduce shrinkage.
- Developed training programs for staff, improving onboarding processes and employee retention rates.
- Established standard operating procedures, ensuring compliance with safety and regulatory guidelines.
- Coordinated promotional events that increased foot traffic and boosted sales performance significantly.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Education
High School Diploma -
American Schools of Correspondance
Lansing, ILSkills
- Final product inspection
- Quality inspection techniques
- Critical thinking capability
- Preventive action planning
- Precision measurement tools
- Non-destructive testing
- Calibration and maintenance
- Time management proficiency
- Visual inspection
- Non-conformance reporting
- Material testing
Timeline
Lead Quality Inspector
Aero Metal Finishing
02.2020 - Current
Cashier
Stockhams Gas Mart
05.2017 - 02.2020
Store Manager
Little Caesars Pizza
03.2010 - 09.2014
High School Diploma -
American Schools of Correspondance
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