Katelyn Wolford
West Plains
Summary
Dedicated professional skilled in customer service, teamwork, and shift management. Known for strong communication skills and adaptability, ensuring optimal team performance and customer satisfaction.
Overview
5
5
years of professional experience
Work History
Cashier, Baker
Yoder's Sunrise Market
Pomona, Mo
09.2022 - 03.2024
- Handled cash, credit, and gift card transactions accurately.
- Maintained cleanliness and organization of checkout area and displays.
- Put together baked goods, desserts, frozen meals.
- Made deli sandwhiches.
- Sliced meats and Cheese.
- Customer service.
Shift Leader
Dominos Pizza Inc.
West Plains, MO
05.2020 - 04.2023
- Supervised team members to ensure efficient operation during peak hours.
- Trained new staff on customer service standards and food preparation techniques.
- Implemented inventory control measures to minimize waste and optimize stock levels.
- Coordinated shift schedules to enhance coverage and improve employee satisfaction.
- Monitored food safety practices to comply with health regulations consistently.
- Resolved customer complaints promptly, ensuring a positive dining experience.
- Cash register and bank transactions.
Service Parts Assebly
Nortek Global HVAC
Poplar Bluff, MO
08.2019 - 05.2020
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
Education
Graphic And Digital Design
Art Institute of Tennessee Nashville
Nashville, TNHigh School Diploma -
Wilson Senior High
West Lawn, Pa06-2012
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Serving
- Warehouse expirence
- Data Entry
- Merchandising
- Commuinication
- Assembly
- Adobe Photoshop
- Excel
- Powerpoint
- Typing
- Teamwork
- Shift Management
- Sales
Timeline
Cashier, Baker
Yoder's Sunrise Market
09.2022 - 03.2024
Shift Leader
Dominos Pizza Inc.
05.2020 - 04.2023
Service Parts Assebly
Nortek Global HVAC
08.2019 - 05.2020
Graphic And Digital Design
Art Institute of Tennessee Nashville
High School Diploma -
Wilson Senior High