Katelyn McDonough
Kirkwood
Summary
My goal is to contribute effectively as an Administrative Assistant by using all my administrative skills; specifically my records-management and organizational skills along with my many years of customer service experience to facilitate smooth operations and support the team in meeting its deadlines and goals.
Overview
8
8
years of professional experience
Work History
Human Resources Contact Recruiter
St. Agnes Home
07.2023 - 04.2025
- I met with managers to create job descriptions and updated postings. Reviewed resumes, performed phone interviews, analyzed responses and matched qualifications to job requirements before forwarding candidates’ applications to the relevant hiring managers. Scheduled and assisted the managers with in-person interviews. Arranged drug screenings and background checks. Attended job fairs successfully recruiting for St. Agnes Home. Scheduled and facilitated new hire orientations, maintained Family Care Registry and candidates’ records, audited files, and completed various HR projects at the direction of the HR Manager in a timely and efficient manner. Proficient in the Applicant Tracking System and Indeed and Inova hiring platforms. I also provided training and back-up support for the receptionist.
Receptionist
St. Agnes Home
05.2023 - 07.2023
- As the first point of contact, I created a welcoming environment for staff and visitors. Notified appropriate personnel upon guest arrivals. Quickly replied to online inquiries or forwarded them to the proper person for action. Answered incoming calls promptly and professionally, directing them to appropriate parties or departments if necessary. Managed all incoming and outgoing mail, packages, and deliveries to ensure timely and accurate distribution. Managed guest room reservations, meeting room bookings and appointments to ensure smooth coordination and scheduling.
Hostess
Red Robin
08.2021 - 04.2023
- Welcomed guests and informed them of available seating options. Provided accurate wait times and managed wait lists/reservations in a fast-paced setting. Handled complaints professionally and communicated with servers and kitchen during peak hours to minimize wait times.
Teacher’s Assistant
Holy Cross Academy
08.2020 - 05.2021
- As a dedicated and nurturing Preschool Teaching Assistant for 3–4-year-olds, I consistently ensured the classroom was ready for daily lessons and activities, collaborating closely with the lead teacher to deliver engaging educational experiences. My role included supervising group activities to foster teamwork and social skills, as well as providing personalized one-on-one support to students requiring extra guidance. Assisted students with sensory and motor skill development with hands-on learning and creativity. Additionally, I stepped into the lead teacher role when needed, demonstrating adaptability and leadership.
Red Robin Restaurant, Circle 7 Ranch, Amp-up Action Park and Ulta Beauty
01.2017 - 01.2020
- Held multiple hostess and retail positions during high school and college, gaining valuable customer service and hospitality skills while engaging with customers.
Education
Bachelor of Arts - General Studies, Degree with Emphasis in Education
Fontbonne University
01.2023
Associate of Arts - Teaching, Elementary Education
St Louis Community College
01.2020
Skills
- HR Recruitment Cycle
- Communication
- Problem-solving
- Time Management
- Critical thinking
- Excel, Word, PowerPoint
- Interpersonal skills
- Multi-tasking
- Organization
- Customer Service
- Discretion
- Leadership
- Flexibility
- Team Oriented
- Record Management
Timeline
Human Resources Contact Recruiter
St. Agnes Home
07.2023 - 04.2025
Receptionist
St. Agnes Home
05.2023 - 07.2023
Hostess
Red Robin
08.2021 - 04.2023
Teacher’s Assistant
Holy Cross Academy
08.2020 - 05.2021
Red Robin Restaurant, Circle 7 Ranch, Amp-up Action Park and Ulta Beauty
01.2017 - 01.2020
Associate of Arts - Teaching, Elementary Education
St Louis Community College
Bachelor of Arts - General Studies, Degree with Emphasis in Education
Fontbonne University
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