Summary
Overview
Work History
Education
Skills
Websites
Personal Information
Affiliations
References
Timeline
Generic

Kate Lynch

St Louis

Summary

Dynamic sales and business development professional with extensive experience spanning over 15 years in medical, retail, and specialty product sectors.

Overview

23
23
years of professional experience

Work History

Manufacturer's Representative

CF & Associates
St. Louis
01.2023 - Current
  • Territory management for houseware and giftware specialty lines, calling on specialty, grocery, gourmet, and department stores.
  • Placed 2 new product lines in an Ace Hardware account covering 68 stores.
  • Increased floor presence in 10 specialty gourmet stores for a new cookware line.
  • Generated and maintained strong client relationships through cold calling and follow-up visits.

Physician Liaison / Business Development

Centauri Health Systems
St. Louis
05.2021 - 06.2023
  • Expanded referral networks to increase outpatient imaging volume by 5.1% year-over-year.
  • Achieved 8.4% growth in targeted office imaging referrals through strategic outreach initiatives.
  • Organized community health events, enhancing visibility and engagement with local populations.
  • Developed promotional campaigns to drive awareness and attract new patients.
  • Utilized Salesforce for comprehensive activity tracking and reporting.
  • Performed market analysis using Salesforce to identify growth opportunities.
  • Fostered relationships with healthcare providers to strengthen referral pathways.
  • Implemented targeted outreach strategies to maximize referral potential.
  • Collaborated with internal teams to develop strategies for increasing referrals from targeted provider groups.
  • Attended health fairs, community events, seminars, conferences, and other networking opportunities to build relationships with providers.
  • Maintained a database of contacts and tracked all interactions with key stakeholders.
  • Reviewed data from surveys conducted among physicians and patients to identify areas of improvement within organization's services.
  • Facilitated communication among clinical departments to ensure timely patient care delivery.
  • Conducted presentations at medical staff meetings to educate providers about organization's services.
  • Prepared monthly activity reports outlining progress made towards achieving goals set forth by department head.
  • Managed multiple projects simultaneously while adhering to deadlines established by upper management.
  • Assisted in the development of physician referral network by meeting with existing and potential referring physicians.
  • Provided feedback on market trends, competitive landscape, and customer needs to senior leadership team.

Specialty Gastroenterology Representative

IQVIA
Southern IL / Southern MO
06.2020 - 05.2021
  • Achieved ranking in top 40 out of 175 representatives in October 2020.
  • Established positive relationships with customers through effective communication techniques.
  • Increased market share by 5% through targeted outreach and educational initiatives.
  • Coordinated over 30 product demonstrations monthly with healthcare professionals.
  • Demonstrated strong problem solving skills when faced with challenging situations or complex inquiries from customers.
  • Escalated unresolved issues to appropriate departments for further investigation.
  • Identified opportunities for cross-selling additional products or services.
  • Collaborated with colleagues in other departments to ensure that all customer needs were met effectively.
  • Participated in regular team meetings to discuss performance, strategies, and goals.
  • Compiled and analyzed sales data to identify trends and opportunities for growth.

Physician Liaison

Centauri Health Systems
St. Clare
07.2019 - 06.2020
  • Launched referral platform, cutting hold times by 50% within first month.
  • Conducted presentations at medical staff meetings to educate providers about organization's services.
  • Developed and maintained relationships with physicians and other healthcare professionals to promote organization's services.
  • Attended health fairs, community events, seminars, conferences, and other networking opportunities to build relationships with providers.
  • Conducted training sessions for healthcare office staff to enhance service quality.
  • Responded promptly to inquiries from external customers concerning organization's offerings.
  • Assisted in the development of physician referral network by meeting with existing and potential referring physicians.

Device Representative

SNAP Diagnostics
St. Louis & Southern MO
06.2018 - 07.2019
  • Expanded territory, increasing device usage by 200% within six months.
  • Collaborated with various specialists to facilitate diagnostic home sleep apnea tests.
  • Enhanced outreach strategies to promote awareness of sleep apnea testing options.

Manufacturer's Representative

CF & Associates / All Clad
MO & KS
01.2014 - 06.2018
  • 25% growth in gourmet chain business; added 4 new product lines.
  • Managed accounts across specialty, grocery, and department stores.
  • Second-largest producing territory for All Clad in 2016 ($505K revenue).

Senior Cardiovascular Sales Representative

Novartis Pharmaceuticals
West St. Louis County
08.2002 - 12.2009
  • Led sales initiatives for cardiovascular medications in competitive territory.
  • Consistently exceeded quarterly sales goals, ranking in top 10% nationally.
  • Established strong relationships with cardiologists, internists, and primary care physicians.
  • Conducted educational programs to enhance product awareness among healthcare providers.
  • Marketed hypertension product line, including Diovan, Tekturna, and Lotrel, to key HCPs.
  • Managed territory covering West St. Louis County and Kirksville with a team of four.
  • Secured placement of Tekturna on St. Luke's hospital formulary while maintaining Diovan as preferred ARB.
  • 2006 - 4/71 reps; awarded Sales MVP;
  • 2007 - 16/71;
  • 2008 - 15/64;
  • 2009 - 18/64.
  • Monitored sales performance against goals on a regular basis and made necessary adjustments as needed.
  • Analyzed data and market conditions and adjusted sales pitches.

Education

Bachelor of Arts - Communication

University of Missouri - St. Louis
St. Louis
01.1997

Skills

  • Cold calling and lead generation
  • Client relationship building
  • Territory management and account growth
  • Physician outreach and referral building
  • Diagnostic imaging promotion
  • Salesforce and HubSpot proficiency
  • Microsoft Office Suite expertise
  • Client presentations and product demonstrations
  • Training and onboarding facilitation
  • Sales closing
  • Time management

Personal Information

Title: Account Coordinator

Affiliations

  • Coaching and volunteering with animals and young kids.

References

References available upon request.

Timeline

Manufacturer's Representative

CF & Associates
01.2023 - Current

Physician Liaison / Business Development

Centauri Health Systems
05.2021 - 06.2023

Specialty Gastroenterology Representative

IQVIA
06.2020 - 05.2021

Physician Liaison

Centauri Health Systems
07.2019 - 06.2020

Device Representative

SNAP Diagnostics
06.2018 - 07.2019

Manufacturer's Representative

CF & Associates / All Clad
01.2014 - 06.2018

Senior Cardiovascular Sales Representative

Novartis Pharmaceuticals
08.2002 - 12.2009

Bachelor of Arts - Communication

University of Missouri - St. Louis

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