Kate Labrier
St Louis
Summary
Proven leader and skilled Patient Care Technician at Total Access Urgent Care, adept in medical equipment operation and delivering exceptional customer service. Elevated team performance through effective mentorship, excelling in emergency response and patient care. Recognized for outstanding service and commitment to safety and privacy, embodying professionalism and a strong work ethic.
Energetic professional in hospitality, known for high productivity and efficient task completion. Possess specialized skills in customer service, order accuracy, and time management. Excel in communication, teamwork, and adaptability, ensuring exceptional dining experiences for guests.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Patient Care Technician/ Team Lead
Total Access Urgent Care
St Louis
12.2023 - 03.2025
- Performed EKGs, phlebotomy, and other laboratory tests as directed by physician or RN.
- Conducted safety rounds regularly to ensure safe environment for patients.
- Responded quickly in emergency situations by providing appropriate first aid measures.
- Recorded patient conditions and vital signs before and after medical operations.
- Performed minor housekeeping tasks to keep patient areas clean and sanitized.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Assisted in preparing patients for examinations and treatments, including vital signs monitoring.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Collected specimens such as urine samples for testing purposes according to established protocols.
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
Server
Maggie O’Brien’s
St Louis
10.2022 - 05.2023
- Followed health safety guidelines when preparing and serving food products.
- Garnished dishes and beverages to serve visually appealing menu items.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Delivered food orders promptly and courteously.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
- Informed customers of daily specials and signature menu items.
- Stayed informed about daily specials, new menu items, promotions.
- Operated POS terminals to input orders, split bills and calculate totals.
- Set up tables in between patrons to reduce wait times.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
Camp Counselor
Vetta Sports
St Louis
06.2022 - 08.2022
- Assisted in the planning and execution of special events, such as talent shows and campfires, enhancing the camp experience.
- Managed inventory and maintenance of camp equipment and supplies, ensuring resources were available and in good condition.
- Monitored camper behaviors during meals ensuring proper hygiene habits were followed.
- Participated in ongoing professional development to enhance skills and knowledge relevant to youth development and outdoor education.
- Coordinated and led group activities for campers and counselors.
- Documented camp activities and progress of campers for administrative records and communication with parents.
- Led initiatives to promote diversity, equity, and inclusion within the camp community.
- Promoted fun, safe and inclusive environment by monitoring activity of campers to identify and address behavioral issues.
- Helped campers build confidence and self-esteem through consistent guidance and mentoring.
Education
High School Diploma -
Webster Groves Highschool
St Louis, MO05-2022
Skills
- Basic nursing care
- Vital signs monitoring
- Medical equipment operation
- Emergency response
- IV insertion
- Food safety
- Menu memorization
- Upselling techniques
- Positive and professional
- Menu presentation
- Food sales and promotion
- Shift management
- Multitasking and organization
- Customer service
Affiliations
- Tennis
- Babysitting
- Hiking
- Camping
- Outdoor games
Certification
- CPR and BLS Certification obtained in 2023
Timeline
Patient Care Technician/ Team Lead
Total Access Urgent Care
12.2023 - 03.2025
Server
Maggie O’Brien’s
10.2022 - 05.2023
Camp Counselor
Vetta Sports
06.2022 - 08.2022
- CPR and BLS Certification obtained in 2023
High School Diploma -
Webster Groves Highschool
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