Kassey Carter
St. Louis
Summary
Seeking an entry-level customer service position with growth and advancement opportunities. Dedicated to providing exceptional service and building strong customer relationships. Committed to delivering positive experiences and effectively resolving issues. Eager to contribute strong communication skills and problem-solving abilities to the team\'s success.
Overview
9
9
years of professional experience
Work History
Cashier
Whole Foods Market Inc
10.2024 - Current
- Process customer transactions
- Organize items on shelves to ensure neat presentation
- Assist customers locating items in store
Quality Control Representative
DHL Global Mail
10.2018 - 06.2023
- Expedited truck documentation for seamless operations
- Maintained uninterrupted mail service
- Sent emails when mail wouldn't work
- Train new employees
- Examined packages for accuracy
- Fixed broken mail
Cashier Team Lead
Bed Bath & Beyond Inc
03.2016 - 10.2018
- Provide friendly customer service while checking out store guests
- Process returns
- Manage customer concerns and refer as necessary
- Oversee store appearance and upkeep
Education
High School Diploma -
Gateway Science Academy of St. Louis
St. Louis, MO2017
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Money handling
- Customer relations
- Product restocking
- Complex Problem-solving
- Loss prevention
Timeline
Cashier
Whole Foods Market Inc
10.2024 - Current
Quality Control Representative
DHL Global Mail
10.2018 - 06.2023
Cashier Team Lead
Bed Bath & Beyond Inc
03.2016 - 10.2018
High School Diploma -
Gateway Science Academy of St. Louis
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