Kasandra Wehmeyer

• Rooming patients, vitals, medication list, medical history, injections, and essential patient care responsibilities
• Facilitated smooth clinic workflow
• Organization of the clinic
• Managed the supply inventory and procurement for the clinic.
• Created and managed company profiles for health occupation services and required testing to streamline compliance
• Assumed responsibilities of absent staff in Bothwell clinics
• Advised staff on best practices for service excellence
• Promoted service excellence initiatives among staff
• Service Excellence Ambassador
• Service Excellence Advisor
• Collaborated with the Ambulatory Core Team on hospital expansion initiatives.

• Streamlined prescription organization process for improved workflow
• Prioritize incoming calls and medication orders
• Time management to minimize customer wait time and expedite services provided
• Correspond with doctors’ offices on prescription errors
• Ensured optimal customer service
• Communicated with doctors’ offices to resolve prescription errors promptly
• Managed medication reorder process to ensure stock availability

• Facilitated customer relations by addressing inquiries and resolving issues.
• Coordinated telephone inquiries, appointment scheduling, and document filing to streamline front desk operations
• Educated guests on product and service offerings
• Maintain visually appealing and effective displays for the entire spa
• Informed guests about product and service offerings to support their decision-making

• Communicated with brokers nationwide to gather insights and facilitate information exchange
• Monitored and marketed available commercial real estate properties for lease and sale to enhance visibility
• Researched and analyzed properties for database enrichment, collaborating with brokers to ensure marketing accuracy

currently certified

• Dean's List [Semester and Year]