KARMEN SMITH
Warsaw
Summary
Insightful Behavioral Specialist known for high productivity and efficient task completion. Possess specialized skills in behavior analysis, crisis intervention, and individualized program development. Excel in communication, empathy, and problem-solving to support clients effectively.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Shift leader, 911 dispatcher
Benton Co 911
Warsaw
05.2021 - Current
- Supervised daily operations in emergency response center, ensuring timely and effective service delivery during emergencies.
- Trained new staff on emergency call protocols and procedures, enhancing team readiness and response capabilities.
- Communicated instructions to callers during critical situations.
- Dispatched emergency services to various locations efficiently.
- Maintained accurate logs of all communications and actions taken.
- Monitored radio communications for updates and coordination needs.
- Collaborated with law enforcement and medical personnel for response efforts.
- Utilized computer-aided dispatch systems for efficient information management.
- Handled emergency phone calls calmly, gathering critical information to facilitate prompt and accurate response by dispatch.
Paraprofessional
SEDALIA PUBLIC SCHOOLS
Sedalia
03.2018 - 05.2021
- Assisted students with special needs in instructional sessions and assessments to enhance learning outcomes.
- Collaborated with educators to develop individualized education plans for students.
- Implemented behavioral interventions to promote student success and compliance.
- Applied positive reinforcement to redirect negative behaviors.
- Fostered positive relationships with students, parents, and colleagues to create a supportive learning environment.
- Provided guidance to students in the classroom setting.
- Supported students throughout academic instruction and assignments.
- Collaborated on behavior management strategies for individual students to promote engagement and compliance.
Behavioral Specialist
Lincoln Public Schools
Lincoln
01.2010 - 03.2018
- Developed individualized behavior intervention plans for students with special needs.
- Facilitated therapeutic activities that enhanced students' skill development and learning outcomes.
- Documented data on student progress and behavior patterns to track development and inform interventions.
- Maintained a safe and supportive environment for Students during sessions.
- Communicated regularly with interdisciplinary teams to ensure consistent care delivery.
- Maintained comprehensive session records, including progress notes and incident reports, to support ongoing assessment and intervention planning.
Education
Associate of Arts - Human Services
Central Community College
Hastings, NE05-1992
Skills
- Emergency dispatch
- Computer-aided dispatch
- Crisis management
- Resource allocation
- Operational supervision
- Communication protocols
- Interdisciplinary collaboration
Certification
- CPR
- First aid
Timeline
Shift leader, 911 dispatcher
Benton Co 911
05.2021 - Current
Paraprofessional
SEDALIA PUBLIC SCHOOLS
03.2018 - 05.2021
Behavioral Specialist
Lincoln Public Schools
01.2010 - 03.2018
Associate of Arts - Human Services
Central Community College