Karla John
Moberly
Summary
Dynamic leader with a proven track record at KBP Brands, adept in operations management and staff training. Excelled in transforming teams for peak performance, achieving significant profitability through strategic relationship building and innovative operational improvements. Skilled in fostering team development and executing effective training programs, consistently surpassing goals with a focus on continuous improvement and employee mentorship.
Offering strong leadership qualities with readiness to learn and develop in dynamic environments. Brings ability to quickly grasp new concepts and implement effective strategies for team management and customer satisfaction. Ready to use and develop problem-solving and communication skills in Managerial role.
Overview
12
12
years of professional experience
Work History
Area Manager
KBP Brands
12.2022 - Current
- Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
- Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
- Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
- Conducted training sessions to educate employees on best practices and procedures to increase profitability.
- Assessed reports to evaluate performance, develop targeted improvements, and implement changes.
- Mentored junior staff members, providing guidance on best practices and professional development opportunities.
- Continuously improved operational procedures through ongoing evaluation of existing practices, incorporating feedback from team members and adopting industry best practices.
- Transformed underperforming teams into productive, profitable teams.
Managing Partner
KBP Foods
03.2020 - 12.2022
- Negotiated high-value contracts with clients, securing profitable partnerships for the company.
- Established and implemented business procedures and process improvements.
- Mentored junior staff members, resulting in a more cohesive team and increased overall performance.
- Spearheaded successful client engagements resulting in repeat business and positive referrals from satisfied clients.
- Oversaw financial management of the restaurant including budgeting, forecasting, and analysis, ensuring fiscal responsibility and profitability.
- Led recruitment efforts to attract top talent, contributing to a highly skilled workforce capable of meeting client demands effectively.
- Managed restaurant scheduling, foodservice and customer service.
- Built strong networks with key stakeholders both internally and externally to support business growth objectives.
- Cultivated a culture of continuous improvement by encouraging staff development through training programs and workshops.
General Manager
Pizza Hut
09.2012 - 03.2020
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Formulated policies and procedures to streamline operations.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Managed budget implementations, employee evaluations, and contract details.
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
- Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Enhanced team collaboration and communication by introducing new project management tool, leading to more efficient project completions.
- Boosted employee retention by developing comprehensive benefits package and fostering positive work environment.
- Improved operational efficiency by streamlining workflow processes and adopting cutting-edge technology.
Education
High School Diploma -
Frederick Douglas High School
Columbia, MO05-2013
Skills
- Staff management
- Operations management
- Relationship building and management
- Team development
- Goals and performance
- Performance management
- Operations
- Staff training and development
- Cross-functional collaboration
- Equipment maintenance coordination
- Systems and software expertise
- Training and coaching
- Conflict management
- Payroll calculation
- Payroll processing capability
- Relationship building
Timeline
Area Manager
KBP Brands
12.2022 - Current
Managing Partner
KBP Foods
03.2020 - 12.2022
General Manager
Pizza Hut
09.2012 - 03.2020
High School Diploma -
Frederick Douglas High School
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