Kari Clouse
Springfield
Summary
Professional administrative expert with significant experience in high-level support roles. Possess strong skills in calendar management, document preparation, and office operations. Known for collaborative leadership, adaptability, and results-driven approach. Highly reliable and effective in fast-paced environments.
Overview
25
25
years of professional experience
Work History
Senior Administrative Assistant
American National Insurance
02.2022 - Current
- Handled calendar, email, and meeting management for the Vice President of Claims, supported six directors and a department of 150 employees,
- Impacted the department U-Matter 2.0 Committee with scheduling and planning various events, newsletters throughout the year
- Reconciled monthly vendor invoices, followed approval and company payment policies
- Coordinated complex scheduling and travel arrangements for executives and team members.
- Supported project teams in achieving their goals through proactive assistance with research, data analysis, and report preparation.
Administrative Assistant I
Anthem, Inc.
04.2017 - 03.2021
- Coordinated office management for the local Healthy Blue office
- Provided administrative support to the Sr. Director of Government Affairs
- Handled travel arrangements, calendar management and mailings for the office
- Facilitated onboarding requirements and training documents for new employees
- Project coordinator for marketing, advertising, and data entry projects for the Regulatory Affairs and Compliance department
- Contributed to company Associate Committee Group with outreach opportunities
Executive Administrative Assistant
Seal Smart
08.2016 - 02.2017
- Provided administrative support to the CEO and General Manager
- Coordinated seminars, offsite meetings, and public outings
- Managed communications, streamlining correspondence between executives and internal/external stakeholders.
- Handled travel arrangements, created meetings, and maintained calendars for both and managed incoming mail for the company
- Carried out note taking for every meeting and maintained departmental folders of completed meeting notes for the CEO and General Manager
- Created training documents for new employees and handled Accounts Payables
- Developed comprehensive meeting agendas, enhancing productivity and focus during discussions.
Administrative Assistant II
Missouri State University
01.2016 - 06.2016
- Provided administrative support to the Associate Director of Residence Life, Dining and Housing Services, 10 Hall Directors and 8 Assistant Hall Directors
- Coordinated and created multiple spreadsheets for Residence Life staff
- Handled incoming calls for the department, mail, and distribution of hall fliers
- Created meetings and maintained calendar for the Associate Director
- Proofed monthly time sheets for Residence Assistants, ordered office supplies for 10 residence halls on a weekly basis, completed monthly hourly employment reports
- Managed employment paperwork using the e-verify system provided by the Federal Government. Processed background checks and HR training certificates for dept.
- Completed tasks for departmental banquets. Created certificates, ordered recognition plaques for Residence Life and the Residence Hall Association staff
Project Coordinator
Penmac at Esterly, Schneider & Associates, Inc.
05.2015 - 11.2015
- Provided administrative support to 4 managing partners of the firm
- Maintained phone support for multiple lines for a 20-person office
- Facilitated print orders, addendums, proposal requests, response letters, and transmittals for various weekly projects
- Created project technical specification manuals and detailed reports for assigned assignments
Project Manager
Mercer-Zimmerman, Inc.
05.2014 - 02.2015
- Provided multiple line phone support for a 5-person office
- Facilitated order processing of all Electrical lighting orders from represented distributors
- Handled shipping and receiving problems along with tracking orders for prospective customers
- Maintained project management of current and existing orders
- Distributed all mail and industry literature to designated people
- Managed invoicing, closing and commission payments of certain accounts
Operations Administrative Assistant
Redneck Trailer Supplies
10.2011 - 04.2014
- Provided administrative support to the Vice President of Operations, President and CFO. Supported 20 Branch Managers and staff across the country. Provided support to 26 Territory Managers
- Handled travel arrangements for the Executive Staff and the entire company
- Executed monthly Dashboard and Cycle Counts Report and weekly Lost Business Report. Distributed to all branches and Executive Staff
- Coordinated monthly on-site and off-site meetings, including scheduling, catering, and paper manuals
- Managed the Policy and Procedures database spread sheet for 400 employees’
- Facilitated the apparel program, up-dated catalog, ordered and shipped apparel to all employee’s
- Maintained the Preventive Maintenance spread sheet for all 20 branches
Full-time & Part-time Paraprofessional
Springfield Public Schools
09.2008 - 10.2011
- Provided support to six Kindergarten teachers
- Completed copy, planning, and project work for the teachers
- Handled in-classroom activities for teachers, conducted reading and math groups
- Worked with First and Second grade students and teachers
- Lunchroom aide
Executive Administrative Assistant
Kraft Foods North America
05.2000 - 01.2003
- Provided administrative support to the Director of Information Technology & Architecture, also supported 8 managers and 38 staff members
- Completed travel arrangements and expense reports for department
- Coordinated e-mail filtering, conference scheduling, vendor screening/follow-up calls, meeting preparation notes and attendee management for department
- Handled incoming phone calls and daily correspondence
- Created department technical presentations and assisted in the organization of off-site assembly’s and conferences
Education
Bachelor of Arts - Communications/Theatre Design/Writing Minor
Adrian College
Adrian, MISkills
- MS Office 356, Word, Excel, Power Point, Publisher, Access, Google Docs Suite, Microsoft TEAMS, Cisco WebEx, Zoom, SharePoint, Sales Force, PDF, Acrobat, Adobe Reader, Outlook, Visio
- Typing: 50 wpm
- AP/AR proficiency
- Expense reporting
- Proficient in Microsoft office
- Executive support experience
- Project coordination expertise
- Expert time management
- High-level multitasking
- Budget management experience
- Presentation development
- Meeting support
- Executive support
- Spreadsheet development
- Project planning
- Minute taking
Timeline
Senior Administrative Assistant
American National Insurance
02.2022 - Current
Administrative Assistant I
Anthem, Inc.
04.2017 - 03.2021
Executive Administrative Assistant
Seal Smart
08.2016 - 02.2017
Administrative Assistant II
Missouri State University
01.2016 - 06.2016
Project Coordinator
Penmac at Esterly, Schneider & Associates, Inc.
05.2015 - 11.2015
Project Manager
Mercer-Zimmerman, Inc.
05.2014 - 02.2015
Operations Administrative Assistant
Redneck Trailer Supplies
10.2011 - 04.2014
Full-time & Part-time Paraprofessional
Springfield Public Schools
09.2008 - 10.2011
Executive Administrative Assistant
Kraft Foods North America
05.2000 - 01.2003
Bachelor of Arts - Communications/Theatre Design/Writing Minor
Adrian College