Karen R. Craft
Altenburg
Summary
Professional Manager with a proven track record at Regency Management, excelling in organizational skills, attention to detail, ethical compliance and consumer rights representation. Adept at mentoring staff and enhancing team performance, I effectively implemented goals that improved consumer outcomes. Strong decision-making and organizational skills drive my commitment to fostering a safe and productive environment.
Overview
17
17
years of professional experience
Work History
Professional Manager
Regency Management
01.2015 - Current
- Conducted MAAS assessments to identify consumers' mental health needs and implemented goals.
- Served as a mentor for junior staff members, providing guidance and professional development support to enhance overall team performance.
- Adhered to ethical and legal standards for confidentiality, protecting consumers' privacy.
- Provided case management services, and connected families to appropriate resources.
- Worked collaboratively with other mental health professionals to provide consistent care.
- Provided consumers and family's with resources available in the community.
- Improved consumer outcomes by participating in PCSPs and implementing goals.
- Supported consumers by representing their needs and advocating for consumer rights in healthcare, legal, and community-based settings.
- Encouraged consumers to discuss experiences in an individual setting.
Supervisor
VIP Industries
06.2008 - 12.2014
- Supervised daily operations to ensure adherence to company policies and safety standards.
- Ensured consumer safety.
- Mentored junior supervisors.
- Resolved conflicts among consumers promptly, maintaining a harmonious working environment, conducive to productivity.
- Conducted performance evaluations for consumers, identifying strengths and weaknesses, so that the consumer might be successful.
- Maintained high safety standards to ensure secure workplace for all employees and visitors.
Education
Bachelor of Science - Biology And Psychology
Southeast Missouri State University
Cape Girardeau, MO05-2006
Skills
- Ethical compliance
- Consumer rights representation
- Time management
- Decision-making
- Verbal and written communication
- Staff management
- Positive attitude
- Attention to detail
- Multitasking
- Organizational skills
Timeline
Professional Manager
Regency Management
01.2015 - Current
Supervisor
VIP Industries
06.2008 - 12.2014
Bachelor of Science - Biology And Psychology
Southeast Missouri State University