Karena White
Hallsville
Summary
Dependable and safety-focused professional with experience in logistics, warehouse operations, manufacturing, customer service, and team supervision. Skilled in package delivery, forklift operation, inventory management, order fulfillment, assembly production, and customer relations. Proven ability to work efficiently in fast-paced environments while maintaining accuracy, productivity, and compliance with safety standards. Strong background in training team members, resolving customer concerns, and supporting operational goals. Currently have an Associate Degree in Occupational and Environmental Safety, demonstrating a commitment to workplace safety, continuous improvement, and professional development.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Delivery Associate (DSP)
Frontline Logistics, LLC
Ashland, MO
08.2025 - Current
- Deliver packages and goods safely and efficiently while maintaining high customer satisfaction.
- Follow established delivery schedules and optimize routes using GPS navigation systems.
- Ensure secure handling and transportation of fragile, perishable, and high-value items.
- Resolve delivery issues, discrepancies, and customer concerns in a timely manner.
- Maintain compliance with company policies, traffic regulations, and safety standards.
- Conduct routine vehicle inspections and maintain vehicle cleanliness and organization.
- Build positive customer relationships through professional and courteous service.
Forklift Operator
DSV
Missouri
02.2026 - 06.2026
- Operated man-up forklift equipment to accurately pick, stage, and store inventory.
- Compiled customer orders for shipping while maintaining productivity and accuracy standards.
- Transported materials safely throughout the warehouse environment.
- Assisted with inventory organization and order fulfillment operations.
- Followed warehouse safety procedures and equipment operating guidelines.
Direct Support Professional (DSP)
RJD, Inc.
Moberly, MO
01.2025 - 06.2025
- Provided compassionate care and support to individuals with developmental and intellectual disabilities.
- Assisted clients with activities of daily living, including personal hygiene, dressing, meal preparation, and medication administration.
- Implemented individualized care plans and monitored client progress toward personal goals.
- Supported development of independent living skills such as budgeting, shopping, meal planning, and household management.
- Transported clients to medical appointments, community activities, and social engagements.
- Utilized de-escalation techniques and behavior management strategies to address behavioral challenges.
- Collaborated with healthcare professionals, family members, and support teams to ensure quality care.
- Maintained accurate documentation and ensured compliance with safety and care standards.
Cashier / Customer Service Associate
Casey's General Store
Hallsville, MO
08.2024 - 01.2025
- Processed cash, credit card, and electronic payment transactions accurately and efficiently.
- Balanced cash drawers and resolved discrepancies while maintaining accountability.
- Delivered exceptional customer service in a fast-paced retail environment.
- Managed customer concerns and resolved issues to maintain satisfaction and loyalty.
- Assisted with inventory monitoring and restocking of food service supplies.
- Prepared pizzas according to company recipes and food safety standards.
- Maintained clean and organized work areas in compliance with health and safety regulations.
- Assisted with training new employees on customer service and food preparation procedures.
Assembly Worker
Hubbell
Centralia, MO
05.2020 - 12.2021
- Assembled components and subassemblies using blueprints, diagrams, and work instructions.
- Operated hand tools and power tools to complete production tasks efficiently.
- Performed quality inspections and identified product defects or discrepancies.
- Conducted basic maintenance on assembly equipment to support operational efficiency.
- Maintained production records and adhered to established operating procedures.
- Collaborated with engineering and production teams to improve processes and productivity.
- Contributed suggestions that enhanced workstation efficiency and workflow.
Assembly Line Worker
Stanley Black & Decker
Sedalia, MO
11.2020 - 11.2021
- Assembled toolboxes and components according to production specifications.
- Installed parts, inspected products throughout the assembly process, and ensured quality standards were met.
- Operated packaging equipment and prepared finished products for shipment.
- Trained new employees on assembly procedures and workplace safety practices.
- Recognized for strong performance and considered for a Line Lead position.
Operations Supervisor
MM&D Cleaning Solutions
Columbia, MO
01.2015 - 10.2017
- Supervised daily operations and cleaning crews to ensure quality service delivery.
- Developed and implemented standard operating procedures to improve efficiency and consistency.
- Trained, coached, and mentored employees on safety, company policies, and performance expectations.
- Managed inventory levels, equipment maintenance, and supply procurement.
- Conducted quality inspections and addressed service deficiencies promptly.
- Built strong client relationships and customized services to meet customer needs.
- Resolved customer concerns and maintained high levels of client satisfaction.
- Fostered a positive team culture through effective communication and leadership.
Team Member
Taco Bell
Columbia, MO
03.2014 - 04.2015
- Provided customer service through front counter and drive-thru operations.
- Prepared food orders accurately while maintaining speed and quality standards.
- Assisted with inventory stocking, cleaning, and closing procedures.
- Effectively handled customer concerns and de-escalated challenging situations.
- Supported team members during high-volume periods to ensure operational efficiency.
Server / Cashier
Pizza Hut
Columbia, MO
11.2013 - 08.2014
- Provided table service and processed customer orders in a fast-paced restaurant environment.
- Answered phones, handled cash transactions, and assisted with food preparation.
- Coordinated delivery logistics and supported driver scheduling when needed.
- Delivered excellent customer service while maintaining accuracy and professionalism.
Education
Associate of Science -
Hallsville Highschool
Hallsville, MO12-2025
Skills
- Forklift Operation (Man-Up Forklift)
- Warehouse Operations
- Order Picking & Fulfillment
- Route Planning & GPS Navigation
- Customer Service
- Inventory Management
- Team Leadership & Training
- Safety Compliance
- Quality Control & Inspection
- Conflict Resolution
- Behavioral Support & De-escalation
- Cash Handling & POS Systems
- Time Management
- Communication & Interpersonal Skills
Websites
Certification
CPR Certification
First Aid Certification
Class E Driver's License
Languages
English
Full Professional
Timeline
Forklift Operator
DSV
02.2026 - 06.2026
Delivery Associate (DSP)
Frontline Logistics, LLC
08.2025 - Current
Direct Support Professional (DSP)
RJD, Inc.
01.2025 - 06.2025
Cashier / Customer Service Associate
Casey's General Store
08.2024 - 01.2025
Assembly Line Worker
Stanley Black & Decker
11.2020 - 11.2021
Assembly Worker
Hubbell
05.2020 - 12.2021
Operations Supervisor
MM&D Cleaning Solutions
01.2015 - 10.2017
Team Member
Taco Bell
03.2014 - 04.2015
Server / Cashier
Pizza Hut
11.2013 - 08.2014
Associate of Science -
Hallsville Highschool