Summary
Work History
Education
Skills
Additional Information
Generic
Karen Palmer

Karen Palmer

Blue Springs

Summary

Dedicated to understanding and promoting the spiritual journeys of individuals, with a strong commitment to meeting people where they are on their paths. Offers professional pastoral care to encourage and support diverse beliefs and religious practices, fostering an inclusive environment. Experience in corporate settings and congregational ministries, complemented by hospice chaplaincy expertise, provides a unique blend of secular and spiritual insights that can significantly enhance the mission of any institution.

Work History

Hospice Chaplain / Bereavement Coordinator

Interim Hospice and Homecare
02.2024 - Current
  • Provided spiritual support and guidance to patients and families facing end-of-life challenges.
  • Conducted regular visits to assess emotional and spiritual needs of patients.
  • Facilitated grief support groups for families coping with loss and bereavement.
  • Developed and implemented spiritual care interventions tailored to individual patient needs.
  • Established trusting relationships with patients from diverse cultural backgrounds by demonstrating respect for their individual beliefs and traditions.
  • Collaborated with interdisciplinary teams to create comprehensive care plans.
  • Offered bereavement support to surviving loved ones following a patient''s passing, facilitating healing during a delicate time frame through phone calls, visits and mailings.
  • Coordinated memorial services, ensuring respectful and meaningful tributes.
  • Provided training for staff on grief processes and supportive communication techniques.
  • Maintained detailed documentation of client interactions to track decline, improvements and outcomes .
  • Participated in relevant professional development opportunities to stay current on best practices in grief counseling and service delivery techniques.
  • Worked closely with funeral directors to ensure smooth coordination of memorial events honoring deceased loved ones.
  • Managed referral network of mental health professionals for clients requiring additional support beyond the scope of bereavement coordinator services.

Spiritual Care Coordinator

Crossroads Hospice and Palliative Care
07.2021 - 02.2024
  • Assess and provide spiritual support to hospice patients and their families in varies settings including private homes, long term placement facilities, group homes and general inpatient facilities through empathetic listening, compassionate conversation and faith rituals.
  • Develop individual care plans for a census of 50-60 patients through personal visits, every one to four weeks, as requested by the patient or family.
  • Accurately document all patient interactions and plans of care while conforming to state and federal regulations.
  • Attend and participate in interdisciplinary group meetings to coordinate plans of care with staff members from each care discipline for all hospice patients.
  • Preform and/or arrange for funeral or post death services as request by patient and families.
  • Provide education on hospice and palliative philosophies to patients and their families as well as complete new patient registrations, acquiring signatures on all required consent forms.
  • Provide emotional and spiritual support to all care team members.

Volunteer Pastor

Christian Church
04.2007 - 12.2023
  • Serve as a pulpit supply, provide pastoral care, officiate weddings, baptism services and funerals.
  • Provide pastoral and crisis counseling, spiritual coaching, grief support and ministry to the ill and dying.
  • Visit, counsel, and pray with church members to provide pastoral care.

System Administrator

UMB Financial
09.2006 - 07.2021
  • Promoted continuous improvement for IT governance processes. through responsibilities including working with managers, developers, engineers, and system administrators to manage the lifecycle of over 35,000 configuration items.
  • Additional positions and responsibilities held at UMB Financial include IT Manager (2011-2016), Lead Network Support Technician (2009-2011), Network Support Technician (2006 -2009).

Information Management Associate

ACS, Affiliated Computer Services
01.2004 - 09.2006
  • Tackled troubleshooting and problem resolution to support end-user technical issues.
  • Completed requests for services to resolve IT difficulties while documenting and fielding tickets to improve problem resolution.
  • Mentored other technologists and support professionals to provide professional development and skill enhancement.

Various

Hallmark Cards Inc
01.1990 - 01.2004
  • Selected, packaged and prepared shipping of products in a warehouse environment.
  • Coordinated product sales and new programs for retailers.
  • Served as first and second tier support in IT department.

Site Manager

Kinder-Care Learning Center Inc
01.1987 - 01.1990
  • Supervised day-to-day operations, equipment use and team of employees.
  • Established work schedules and assigned employees to ensure area was properly staffed at all times.
  • Promoted, enrolled and oversaw all aspects of childcare students.

Education

Ordained Minister -

Christian Church (Disciples of Christ) of the Greater Kansas City Region
08-2021

Master of Divinity - undefined

Central Baptist Theological Seminary
Shawnee Mission, KS
05-2021

Associates Degree - Child Development

Central Missouri State University
Warrensburg, MO
05-1986

Skills

  • Strong work ethic
  • Crisis management
  • Spiritual care
  • End-of-life care
  • Bereavement counseling
  • Caregiver support
  • Sacraments administration
  • Interfaith ministry
  • Final arrangements assistance
  • Stress management assistance

Additional Information

  • Completed one unit of CPE through Saint Luke’s Hospital (ACPE) March 22, 2021
  • Commissioned Notary Public for the State of Missouri (Commission expires 8/17/2029) Kansas (Commission expires 8/19/2029)
  • Service Chaplain for the Blue Springs, MO Police Department (2019-Current)
Karen Palmer