Summary
Overview
Work History
Education
Skills
Cover letter
Timeline
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Karen Fernandez

Buffalo

Summary

Performance-oriented Sales Leader/Retail Management professional offering exceptional record of achievement over a 9 year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance and maintain a strong team. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

9
9
years of professional experience

Work History

District Store Manager

Paradise Wireless & More
08.2014 - 12.2023
  • Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
  • Organized special events such as seasonal sales promotions to drive foot traffic into the store and increase sales opportunities.
  • Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success..

Wholesale Sales Representative

Valley Masters Distribution
08.2022 - 09.2023
  • Increased wholesale sales by developing strong relationships with clients and providing exceptional customer service.
  • Expanded the client base through targeted marketing efforts and networking at industry trade shows and events.
  • Negotiated favorable pricing and terms with suppliers, resulting in improved profit margins for the company.
  • Collaborated with other team members to develop strategic sales plans that maximized revenue and market share.
  • Maintained detailed records of sales activities, including client interactions, orders, and follow-up communication.
  • Managed a diverse portfolio of accounts, consistently meeting or exceeding sales targets while maintaining high levels of customer satisfaction.
  • Provided ongoing support to existing clients, addressing any issues or concerns promptly to maintain positive business relationships.
  • Developed customized presentations tailored to individual clients'' needs, demonstrating the value of our products in solving their unique challenges.

Retail Merchandiser

Way To Go Merchandising
09.2021 - 05.2022
  • Boosted customer satisfaction by creating visually appealing and strategically organized merchandise displays.
  • Enhanced store sales through effective product placement and targeted promotions.
  • Streamlined inventory management with accurate tracking and timely reordering of products.
  • Collaborated with store managers to develop seasonal merchandising plans, maximizing revenue potential.
  • Implemented data-driven strategies for optimizing product assortment and placement, resulting in increased sales.
  • Provided comprehensive training to new team members, ensuring consistent quality and performance across all retail merchandisers.
  • Managed project timelines effectively ensuring all merchandising planograms and resets were completed within established deadlines.
  • Developed relationships with key store personnel to support proper product placement and visibility.

Education

Associates - Respiratory Therapy

San Joaquin Valley College
Visalia, CA
04.2024

High School Diploma -

Sunnyside High School
Fresno, CA
05.2014

Skills

  • Employee Training
  • Revenue Generation
  • Payroll Management
  • Team Development
  • Store Merchandising
  • POS Systems
  • Customer Service Management
  • Operations Management
  • Retail Inventory Management
  • Promotional planning
  • Team leadership and coaching
  • Financial operations management
  • Documentation And Reporting
  • Store operations
  • Team Building and Leadership
  • Staff Management
  • Vendor Management
  • Systems and software expertise
  • Cardiopulmonary Resuscitation
  • Critical thinking abilities
  • Tracheostomy Care
  • Oxygen Therapy Administration
  • Respiratory care planning
  • Neonatal intensive care
  • Pediatric Respiratory Care
  • Arterial blood gas analysis
  • Bronchial Hygiene Therapy
  • Pulmonary Rehabilitation
  • Respiratory Monitoring
  • Medical record documentation
  • Emergency airway management
  • Aerosol Medication Delivery
  • Patient care documentation
  • Respiratory equipment setup
  • Outpatient Care
  • Excellent Communication
  • Respiratory treatment planning
  • Team building
  • Time Management
  • Attention to Detail
  • Diagnostic Tools
  • Initial Trauma Life Support

Cover letter

My name is Karen Fernandez, I am soon to be a certified/registered respiratory therapist! I am a highly skilled and accomplished individual with extensive cardiopulmonary knowledge. I am highly motivated and dedicated. I am confident I would make a significant impact as a member of your medical team. I possess great qualities that are not only needed, but welcomed. My attention to detail and time management serve well to ensure I deliver maximum accuracy when performing comprehensive respiratory care and treatment to optimize respiratory quality. In addition to my current medical skills and constant motivation to continue learning, I acquire exceptional communication skills that provides optimal patient experiences  when interacting. In addition to communication skills, I am highly passionate about providing patients the best of care and improving their life outcome as much as possible. I strongly feel that with my expertise and experience in a range of respiratory therapy techniques and treatments along with my commitment, dedication, and passion - I am ready to begin a successful career and contribute to your facility and team to further provide superior patient-focused care.

Timeline

Wholesale Sales Representative

Valley Masters Distribution
08.2022 - 09.2023

Retail Merchandiser

Way To Go Merchandising
09.2021 - 05.2022

District Store Manager

Paradise Wireless & More
08.2014 - 12.2023

Associates - Respiratory Therapy

San Joaquin Valley College

High School Diploma -

Sunnyside High School
Karen Fernandez