Karen Edwards
Huntsville,MO
Summary
Effective at working in fast-paced environments. Upbeat and friendly team player with a good attitude and willingness to take on any task.
Overview
21
21
years of professional experience
Work History
Overnight Modular Team Associate
Walmart
12.2020 - Current
- Maintained cleanliness in all areas of the store, contributing to a pleasant shopping experience for customers during daytime hours.
- Provided exceptional customer service by answering questions and assisting with product selection during business hours.
- Execution of seasonal display changes, in accordance to corporate store/department layout. And ensuring we have the proper signage and fixtures to complete these changes.
- Effectively communicating with team members and management with task progress and any issues encountered.
- Assisting in inventory management, ensuring accurate counts on current items, as well as deleted.
- Utilized various tools such as pallet jacks for the safe transport of merchandise throughout the store.
Produce Department Manager
Walmart
07.2017 - 12.2020
- Ensured accurate pricing and signage, maintaining compliance with company guidelines and regulations.
- Addressed customer inquiries promptly, providing knowledgeable guidance on product selection and usage recommendations.
- Oversaw daily maintenance tasks such as cleaning, trimming, watering plants, ensuring an appealing shopping environment for customers at all times.
- Implemented creative merchandising strategies, resulting in increased sales and profitability.
- Reduced waste and shrinkage by implementing proper inventory management techniques.
- Coordinated with other departments for cross-merchandising opportunities, increasing visibility of produce offerings throughout the store.
- Planned attractive produce displays, using color and texture to enhance.
- Selected items for specials and marked down items to reduce losses.
GM Support Manager
Walmart
10.2014 - 07.2017
- Planned, prepared for, and supervised the unloading of trucks, pallet stacking and safety, stocking of merchandise, cleanliness of work areas upon completion.
- Ensured cash handling of outer registers were completed safely and according to policy.
- Fostered a positive work environment to improve team morale and productivity levels.
- Trained and guided team members to maintain high productivity and performance.
- Monitored employee and customer interactions to assess quality of service.
Manager
Spoiled Pets Boarding And Grooming, LLC
06.2011 - 07.2017
- Opened and closed location, monitored shift changes, communicating to team members objectives or tasks to be completed.
- Managed incoming calls for appointments, as well as contacting veterinarian offices for updated records, to receive via fax.
- Completed all scheduling, ordering and inventory, working closely with vendors.
- Maintained all records, for grooming clients, these would include grooming notes, owner contact, etc. For boarding clients, vaccination records, allergies, medical conditions, owner and emergency contact. Such records were to be up to date at all times, and must be produced upon inspection by the Department of Agriculture.
- Established cleaning schedules and scheduled accordingly.
- Increased customer base with social media.
Electronics Associate
Walmart
06.2014 - 10.2014
- Enhanced customer service by delivering personalized service and addressing concerns in a timely manner.
- Maintained an organized, clean, and visually appealing electronics department for a better shopping experience.
- Assisted in loss prevention efforts by monitoring high-value items closely and reporting suspicious activities to management promptly.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Checked to see if requested items were available from store's inventory.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Managed efficient cash register operations.
Equipment Sales Consultant
Worldwide Recycling Equipment Sales, LLC
08.2003 - 05.2011
- Cultivated a high-performance sales team by providing guidance, mentorship, and regular feedback on performance.
- Boosted equipment sales by identifying customer needs and recommending appropriate solutions.
- Established long-lasting relationships with clients, leading to increased repeat business.
- Enhanced client satisfaction through timely follow-ups and addressing concerns promptly.
- Worked closely with service technicians to address any post-sale support issues or technical challenges.
- Addressed each customers' needs and wants to recommend suitable product options.
- Produced purchase orders and invoices detailing equipment, payment, delivery and warranty.
- Maintained company database with detailed customer information, equipment for sale and in search of, budget, financing options, and follow up.
Education
Some College (No Degree) - General Studies
Moberly Area Community College
Moberly, MOSkills
- Strong Communication Skills
- Cleanliness standards
- Reliability and punctuality
- Customer Relationship Management
- Merchandise Display
- Deadline Adherence
- Teamwork and Collaboration
Timeline
Overnight Modular Team Associate
Walmart
12.2020 - Current
Produce Department Manager
Walmart
07.2017 - 12.2020
GM Support Manager
Walmart
10.2014 - 07.2017
Electronics Associate
Walmart
06.2014 - 10.2014
Manager
Spoiled Pets Boarding And Grooming, LLC
06.2011 - 07.2017
Equipment Sales Consultant
Worldwide Recycling Equipment Sales, LLC
08.2003 - 05.2011
Some College (No Degree) - General Studies
Moberly Area Community College
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