Summary
Overview
Work History
Education
Skills
Timeline
Generic

Karen D. Perry

INDEPENDENCE

Summary

Hard working, fast learner, detailed oriented, dedicated true team player. Works well as a team or individually. Strive for success in any task given. Goal-oriented.

Overview

37
37
years of professional experience

Work History

Patient Financial Counselor

North Kansas City Hospital
06.2024 - Current
  • Educated patients on financial assistance programs and insurance options to enhance understanding of coverage.
  • Assessed patient financial needs through detailed interviews, ensuring personalized counseling services.
  • Facilitated payment plan arrangements, improving patient access to necessary healthcare services.
  • Collaborated with healthcare providers to streamline billing processes and resolve patient inquiries efficiently.

Patient Account Representative II

Urgent Care Liberty Hospital
01.2019 - 04.2024
  • Successfully managed to make sure all Urgent Care payments were posted daily in both Agility and Nextgen software. Reconcile all out of balance accounts. Find missing payments. Work credits. Refunding patient or Insurances. Send out final billing notices to patients. Create a spreadsheet of accounts over 90 Days to send to the Collection agency. End of month responsibility to reconcile all billing for Workers Comp claims, by email, or print and mail claims to the employers. Follow up on denied or nonpayment work comp charges.

Supervisor

Lincare Holdings, INC-Kansas City, MO
05.2008 - 12.2017
  • Successfully managed overseeing all Primary and Secondary Insurance Patient Account Representatives except for Medicare. Started as a Cash poster, switched to working patients’ primary insurances for denied claims. Promoted to lead, then Supervisor. Responsible for Insurance verifications, pre-Auths for Diabetic and DME supplies. Payer contract amounts. Built a positive, trusting relationship with Team. Achieved monthly goals.

Office Manager

Dr. Kay Barney-Parkvile, MO
05.1989 - 09.2007
  • Successfully managed the daily patient scheduling, insurance verifications, referrals, taking patient payments. Working with all insurances to ensure on time payments. Experience with billing Missouri Medicaid. Posting all payments received daily. Managed the Doctors schedule.

Education

Bachelor of Science - Psychology

Park College
Parkville, MO
01-1989

Skills

  • Detail Oriented
  • Positive and Friendly
  • Motivated Team Player
  • Nextgen, Agility, MS400 Experience and Cerner

Timeline

Patient Financial Counselor

North Kansas City Hospital
06.2024 - Current

Patient Account Representative II

Urgent Care Liberty Hospital
01.2019 - 04.2024

Supervisor

Lincare Holdings, INC-Kansas City, MO
05.2008 - 12.2017

Office Manager

Dr. Kay Barney-Parkvile, MO
05.1989 - 09.2007

Bachelor of Science - Psychology

Park College
Karen D. Perry