Ka Man (Carmen) Cheong
Macao,China
Summary
Experienced in event marketing and production with a proven track record in the hospitality sector. Proficient in event planning, sales, data analysis, and management. Holds a Bachelor's degree in Tourism and Events Management, demonstrating strong marketing capabilities.
Overview
14
14
years of professional experience
8
8
Certifications
Work History
Officer
Commerce and Investment Promotion Institute of Macao SAR
Macao, China
04.2020 - Current
- Coordinated investment promotion initiatives for local and international businesses.
- Developed marketing materials to raise awareness of investment opportunities.
- Conducted market trend research to inform strategic planning decisions.
- Facilitated workshops and seminars to educate stakeholders on investment processes.
- Managed communication channels between investors and the institute to ensure clarity.
- Followed up on exhibition industry market development and executed marketing strategies.
Executive
Sands Resort Macao
Macao, China
07.2017 - 02.2020
- Executed marketing plans and monitored processes to track progress effectively.
- Assisted in planning promotional activities, including exhibitions and roadshows.
- Managed budget for marketing activities, including materials and collateral distribution.
Sales Assistant - M.I.C.E.
JW MARRIOTT HOTEL MACAU AND THE RITZ-CARLTON, MACAU
01.2016 - 03.2017
- Assisted M.I.C.E. team in sales and marketing initiatives to drive engagement.
- Issued proposals and contracts for M.I.C.E. group activities.
- Coordinated to organize customer-centric events such as Familiarization Groups.
Event helper (part-time)
MACAO TRADE AND INVESTMENT PROMOTION INSTITUTE
Macau
03.2015 - 03.2015
- Helping for '2015 Macao International Environmental Co-operation Forum & Exhibition', arranging the representative group's daily routine.
Receptionist (part-time)
POUSADA DE MONG-HA
Macau
05.2012 - 05.2014
- Assisted customers with registration and room assignments, ensuring seamless check-in experiences.
- Communicated hotel regulations clearly to guests, promoting compliance and awareness.
- Developed strong communication skills, and maintained a pleasant customer experience..
Internship Trainee
MACAU TOURISM PROMOTION AND INFORMATION CENTRE IN PORTUGAL
07.2013 - 12.2013
- Facilitated activities of official Macau Government Tourist Office representation abroad, including daily operations, media information preparation, road show execution, local trade workshops, seminar organization, and special event coordination for itinerary exhibition on Macau's World Heritage.
- Coordinated promotional activities to enhance tourism awareness.
- Supported team members in planning community outreach initiatives.
Education
Bachelor Graduated of Science - Tourism Event Management
Institute For Tourism Studies
Macau09.2015
GCE O Level -
SANTA ROSA DE LIMA ENGLISH SECONDARY SCHOOL
Macau01.2011
Skills
- Event coordination
- Market research
- Strategic planning
- Events planning trends
- Sales and promotion
- Budget management
Personal Information
Driving license: 50cc motorcycle, lightweight car
SSI International Open Water Advanced Adventurer Diver
Languages
English
Upper Intermediate (B2)
B2
Portuguese
Intermediate (B1)
B1
Certification
ICCASkills Certified International Convention Specialist (CICS)
Accomplishments
Bachelor Degree with Second Class Honours
Affiliations
FIU Germany Summer Exchange Program, 07/15
Timeline
Officer
Commerce and Investment Promotion Institute of Macao SAR
04.2020 - Current
Executive
Sands Resort Macao
07.2017 - 02.2020
Sales Assistant - M.I.C.E.
JW MARRIOTT HOTEL MACAU AND THE RITZ-CARLTON, MACAU
01.2016 - 03.2017
Event helper (part-time)
MACAO TRADE AND INVESTMENT PROMOTION INSTITUTE
03.2015 - 03.2015
Internship Trainee
MACAU TOURISM PROMOTION AND INFORMATION CENTRE IN PORTUGAL
07.2013 - 12.2013
Receptionist (part-time)
POUSADA DE MONG-HA
05.2012 - 05.2014
Bachelor Graduated of Science - Tourism Event Management
Institute For Tourism Studies
GCE O Level -
SANTA ROSA DE LIMA ENGLISH SECONDARY SCHOOL