Kaley West
Poplar Bluff
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
7
7
years of professional experience
Work History
Medical Assistant
Missouri Highlands Health Care
Poplar Bluff
04.2024 - Current
- Assisted healthcare providers with patient examinations and procedures.
- Prepared and maintained examination rooms for patient visits.
- Managed patient records using electronic health record systems.
- Educated patients on treatment plans and medication usage.
- Collected and processed laboratory samples for testing.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Documented notes during patient visits.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Scheduled appointments for patients via phone and in person.
- Cleaned and maintained medical equipment following procedures and standards.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
Medical Assistant
Dr.Yeoman’s Dermatolgy Office
Poplar Bluff
11.2021 - 11.2023
- Assisted healthcare providers with patient examinations and procedures.
- Prepared and maintained examination rooms for patient visits.
- Managed patient records using electronic health record systems.
- Educated patients on treatment plans and medication usage.
- Collected and processed laboratory samples for testing.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Documented notes during patient visits.
- Collected samples from patients for laboratory testing purposes.
- Cleaned and maintained medical equipment following procedures and standards.
- Educated patients about medications, procedures and physician's instructions.
- Contacted pharmacies to submit and refill patients' prescriptions.
Eye Technician
Eye Surgery Consultants
Poplar Bluff
05.2019 - 02.2021
- Assisted in pre-operative assessments for patients undergoing eye surgery.
- Operated diagnostic equipment to gather data for ophthalmic evaluations.
- Educated patients on post-operative care and recovery procedures.
- Coordinated appointments and follow-ups for surgical patients effectively.
- Assisted with the pre-testing of patients prior to doctor's examination.
Education
Poplar Bluff Senior High
Poplar Bluff, MOSkills
- medical terminology
- patient care coordination
- appointment scheduling
- efficiency improvement
- problem solving
- team collaboration
- Reliable team player
Timeline
Medical Assistant
Missouri Highlands Health Care
04.2024 - Current
Medical Assistant
Dr.Yeoman’s Dermatolgy Office
11.2021 - 11.2023
Eye Technician
Eye Surgery Consultants
05.2019 - 02.2021
Poplar Bluff Senior High