Kaleigh Curtis
Mexico
Summary
Dedicated paraprofessional with strengths in classroom management and client communication. Experienced in supporting students and clients through effective problem resolution and health monitoring.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Paraprofessional
Mexico School District 59
Mexico
01.2026 - Current
- Assisted teachers with classroom management and student engagement strategies.
- Created and maintained positive relationships with students, parents, and colleagues.
- Provided guidance to students in classroom setting.
- Supported students throughout academic instruction and assignments.
- Assisted teachers with planning and preparing lessons for students.
- Supported individual students with special needs during instruction and activities.
- Monitored student behavior and provided positive reinforcement for appropriate actions.
- Applied positive reinforcement to redirect negative behaviors.
In Home Aide
Phoenix Home Health
Mexico
03.2025 - 11.2025
- Assisted clients with daily living activities and personal care.
- Maintained a clean and safe environment for clients at home.
- Monitored clients' health conditions and reported changes to healthcare team.
- Communicated effectively with clients to understand their needs and preferences.
- Collaborated with family members to discuss care plans and updates regularly.
- Assisted clients with daily living activities and personal care needs.
- Dressed, groomed and fed patients with limited physical abilities to support basic needs.
Bank of America (Disputes)
Ttec
Mexico
10.2024 - 02.2025
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Collaborated closely with team members to identify and resolve complex issues effectively.
- Completed day-to-day duties accurately and efficiently.
Blue Cross Blue Shield (Insurance Claims)
TTEC
Mexico
02.2024 - 10.2024
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
Education
Substitute Certification -
Frontline Education
Mexico, MO01-2026
GED -
Mexico High School
Mexico, MO05-2008
Skills
- Classroom management
- Student engagement
- Client communication
- Health monitoring
- Team collaboration
- Problem resolution
- Peer mediation
- Student supervision
- Special education support
- Supervising student activities
- Physical assistance
- Student accommodation
- CPR and first aid
Certification
Substitute Certificate
Timeline
Paraprofessional
Mexico School District 59
01.2026 - Current
In Home Aide
Phoenix Home Health
03.2025 - 11.2025
Bank of America (Disputes)
Ttec
10.2024 - 02.2025
Blue Cross Blue Shield (Insurance Claims)
TTEC
02.2024 - 10.2024
Substitute Certification -
Frontline Education
GED -
Mexico High School