Kaitlyn Wilson
Carl Junction
Summary
Knowledgeable communications and operations professional with 10+ years of experience in client relations, administrative support, and marketing, complemented by prior healthcare experience in patient scheduling, insurance coordination, and front office operations. Skilled in compliance, organization, customer service, and cross-functional support. Seeking to transition into a patient-facing Practice Coordinator role, bringing a service-focused approach to support exceptional patient experiences and efficient practice operations.
Overview
12
12
years of professional experience
Work History
Marketing & Communications Consultant
Aero-News Network
Remote
07.2024 - 04.2026
- Manage client communications, event coordination, content development, and strategic outreach initiatives
- Coordinate high-profile projects requiring deadline management, client communication, and polished customer service
- Support sponsorship fulfillment, event logistics, and marketing operations
Copy & Social Media Editor
Aviation International News
Remote
01.2022 - 08.2023
- Edited and produced high-volume content under strict quality and deadline standards
- Enhanced publication quality by diligently proofreading and editing articles for grammar, spelling, and consistency across multiple publications.
- Developed engaging social media content strategies to enhance audience interaction and brand visibility.
- Implemented SEO strategies to optimize content for search engines, improving online traffic.
Marketing Specialist / Client Reception
jetAVIVA
03.2020 - 12.2021
- Served as first point of contact for clients as Receptionist while supporting marketing, events, and executive coordination
- Increased brand awareness by developing and implementing targeted marketing campaigns.
- Strengthened brand visibility and managed communications projects from concept to execution
Administrative Assistant, Nursing & Allied Health
Fort Scott Community College
08.2017 - 01.2020
- Maintained confidential student health and compliance files, including immunization records
- Supported accreditation readiness, department records, advising support, and admissions tracking
- Coordinated events, testing logistics, and student-facing administrative support
Scheduling and Insurance Coordinator
Fort Scott Family Dental
06.2014 - 08.2017
- Managed full provider schedules and patient flow for doctor and hygienist
- Verified insurance eligibility, presented treatment plans, and arranged payment solutions
- Built trusted patient relationships and helped create a welcoming, supportive care environment
- Supported practice marketing and coordinated patient appreciation events
Education
High School Diploma -
Fort Scott High School
Fort Scott, Kansas05-2008
No Degree - Communications
Pittsburg State University
Pittsburg, KSSkills
- Exceptional Customer Service
- Strong Communication & Team Support
- Event & Program Coordination
- Adaptability, Multitasking & Troubleshooting Capabilities
- Detail-oriented Front Office Operations
- Insurance Verification & Financial Arrangements Experience
- Medical/Confidential Records Compliance Experience
Timeline
Marketing & Communications Consultant
Aero-News Network
07.2024 - 04.2026
Copy & Social Media Editor
Aviation International News
01.2022 - 08.2023
Marketing Specialist / Client Reception
jetAVIVA
03.2020 - 12.2021
Administrative Assistant, Nursing & Allied Health
Fort Scott Community College
08.2017 - 01.2020
Scheduling and Insurance Coordinator
Fort Scott Family Dental
06.2014 - 08.2017
High School Diploma -
Fort Scott High School
No Degree - Communications
Pittsburg State University