Kai Hoffman
St Louis
Summary
Dynamic restaurant operations leader with extensive experience at Raising Cane's, driving over $64 million in annual sales. Proven track record in team development and customer service excellence. Skilled in operations and effective communication, successfully opening multiple locations and enhancing performance standards across diverse teams.
Overview
2026
2026
years of professional experience
Work History
Area Leader of Restaurants
Raising Canes
Chicago
02.2025 - Current
- Oversaw operations for eight restaurants, achieving annual sales exceeding $64 million.
- Trained New In Position Area Leaders
- Supported division by assisting focus area leaders with opportunity Restaurants
- Successfully opened two new restaurants, expanding market presence.
Restaurant Performance Standards Manager
Raising Cane's
Plano
05.2023 - Current
- Oversee a team of 10 Assessors (180 Restaurants)
- Work with Field Operators to ensure Standards are being adhered to in the field
- Create Assessments for Assessors
- Oversee internal development program for Assessors
Sr. Area Coach
KBP Bells (Taco Bell)
St. Louis
04.2022 - 05.2023
- Direct supervision of 8 Restaurants
- (2) 5 STAR Restaurants (5) 4 Star
- Direct Supervision of 2 Area Coaches (16 Restaurants)
- Assisted with opening 3 New Restaurants
- Developed (Jr Area Coach)
- Jr Management development program
- Spearheaded rollout of Workday system
- Assisted across the Brand and two other Brands in hosting 'Hiring Parties'
- Finished 2022 Ranked top 10% in Company
- Finished 2022 Ranked #2 in the Brand
Director of Operations
Insomnia Cookies
St. Louis
05.2018 - 04.2022
- Direct supervision of 10 District Managers (54 Bakeries)
- Director of the NRO team
- Created Crew Recognition program
- Mentor
- Implemented Customer retention program
- Jr Manager Development program
Regional Manager
Pizza Hut (NPC International)
Rapid City
01.2014 - 05.2018
- Direct supervision of 5 District Managers (30 Restaurants)
- Jr Management development program
- Opened 5 New Restaurants
- Mentorship
District Manager
Rallys Fast Food Resturant
St. Louis
2010 - 2014
- Oversaw daily operations and P&L oversight across 8 locations.
- Ensured that all stores met their monthly targets by providing guidance and support as needed.
- Conducted regular inspections to uphold cleanliness and safety standards.
- Analyzed sales trends to identify performance improvement opportunities in stores.
General Manager
Taco Bell
St Louis
2008 - 2010
General Manager
Rally's
St. Louis
01.2005 - 12.2008
Education
Business -
Strayer University
Richardson, TexasHigh School Diploma -
Cahokia High
Cahokia, IllinoisSkills
- Restaurant Experience
- Customer Service
- Cooking
- Communication Skills
- Food Preparation
- Organizational Skills
- Culinary Experience
Timeline
Area Leader of Restaurants
Raising Canes
02.2025 - Current
Restaurant Performance Standards Manager
Raising Cane's
05.2023 - Current
Sr. Area Coach
KBP Bells (Taco Bell)
04.2022 - 05.2023
Director of Operations
Insomnia Cookies
05.2018 - 04.2022
Regional Manager
Pizza Hut (NPC International)
01.2014 - 05.2018
General Manager
Rally's
01.2005 - 12.2008
District Manager
Rallys Fast Food Resturant
2010 - 2014
General Manager
Taco Bell
2008 - 2010
Business -
Strayer University
High School Diploma -
Cahokia High