Kadi Croy
Grandview
Summary
Seasoned Shipping and Receiving Manager with significant experience in logistics, inventory control, and team management. Demonstrated strengths include problem-solving skills, operational efficiency, and exemplary leadership abilities. Significant contributions in previous roles include streamlining operations for improved productivity and cost reduction.
Overview
7
7
years of professional experience
Work History
Shipping and Receiving Manager
Process Control Solutions
Grandview
10.2021 - 02.2025
- Assisted in resolving any customer complaints regarding lost or damaged goods during transit.
- Implemented strategies for improving efficiency throughout the shipping process.
- Tracked orders using functional systems and coordinated with warehouse workers to ensure proper storage and distribution of products.
- Prepared inventory for shipment by attaching tags and labels.
- Resolved any issues or disputes related to shipments promptly and professionally.
- Ensured that all customer orders were processed correctly and shipped on time.
- Trained new staff members in proper packing techniques for fragile items.
- Restructured warehouse picking locations and reserved slots to achieve maximum employee productivity.
- Updated relevant databases with information concerning orders received or shipped out each day.
- Implemented and planned warehouse safety and security programs and activities.
- Organized storage areas within the warehouse for easy access to products when needed.
Sandwich Artist
SUBWAY®Restaurants
Grandview
07.2018 - 10.2021
- Tailored orders to address customer allergies and gluten concerns.
- Inspected equipment regularly for proper functioning and sanitation standards.
- Operated cash register to accept cash or credit card payment and issue receipt for transaction.
- Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Monitored temperature of freezers and coolers throughout shift.
- Restocked napkins, condiments and utensils at self-service areas during slow periods.
- Provided excellent customer service by addressing inquiries promptly and professionally.
- Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
- Verified orders and bagged items for easy transport.
- Followed established procedures for handling money transactions accurately.
- Maintained safe food handling practices to prevent germ spread.
- Organized inventory for efficient restocking of products.
- Sanitized food storage and preparation areas to comply with food health and safety requirements.
- Replenished condiments and other supplies at front counter areas.
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
- Stored food properly to prevent spoilage, cross-contamination and illnesses.
- Restocked counter supplies and condiment stations, cleaned windows and emptied trash cans during slow periods.
- Processed payments on cash register and counted back bills and change to patrons.
- Greeted customers and provided product knowledge.
- Discussed menu options with customers and offered suggestions to meet individual needs and drive sales.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
- Prepared sandwiches and salads using quality ingredients and tailored to customer requests.
- Kept customer and food preparation areas clean and well-organized.
- Ensured all menu items were prepared in accordance with health and safety standards.
Education
GED -
Lee's Summit West Highschool
Lee's Summit, MO05-2017
Skills
- Warehouse operations
- Receiving processes
- Order fulfillment
- Shipping procedures
- Warehouse oversight
- Shipping and receiving
- Order picking and processing
- Organizational skills
- Teamwork
- Problem-solving aptitude
- Shipping oversight
Timeline
Shipping and Receiving Manager
Process Control Solutions
10.2021 - 02.2025
Sandwich Artist
SUBWAY®Restaurants
07.2018 - 10.2021
GED -
Lee's Summit West Highschool