Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Justine Copeland

Ellington

Summary

Motivated professional with a strong work ethic and adaptability. Proven ability to excel in unsupervised environments while mastering new skills rapidly. Experienced in customer service, multitasking, and time management, consistently delivering positive experiences for clients.

Overview

5
5
years of professional experience

Work History

Hairstylist

Fayelynne Boutique
Leadington
08.2024 - 12.2025
  • Executed haircuts, color treatments, and styling services for diverse clientele.
  • Maintained cleanliness and organization of workstations and salon equipment.
  • Consulted clients to identify desired hairstyles and preferences.
  • Educated clients on hair care products and techniques for effective maintenance.
  • Collaborated with team members to facilitate smooth salon operations.
  • Assisted in inventory management of hair products and tools for efficient service delivery.
  • Participated in ongoing training to enhance skills and remain updated on trends.

Retention Specialist

CSLLC
Farmington
01.2025 - 06.2025
  • Assisted customers with inquiries and concerns regarding service retention.
  • Managed customer accounts to ensure satisfaction and loyalty.
  • Facilitated resolution of escalated issues to enhance customer experience.
  • Assisted customers with complaints, inquiries, and billing issues while maintaining a high level of customer satisfaction.
  • Performed regular follow-up calls with customers to ensure their satisfaction with products and services.

CNA

Salem Care Center
Salem
01.2021 - 10.2023
  • Assisted residents with daily living activities, including bathing and grooming.
  • Monitored vital signs and promptly reported changes to nursing staff.
  • Collaborated with healthcare team to develop individualized care plans.
  • Maintained cleanliness and safety of resident areas and equipment.
  • Documented patient progress and care provided in electronic health records.
  • Trained new staff on caregiving techniques and facility policies.
  • Ensured compliance with infection control protocols during patient interactions.
  • Provided emotional support and companionship to residents as needed.

Education

High School Diploma -

Camden Fairview High
Camden, AR
05-2008

Skills

  • Haircutting techniques
  • Color application
  • Styling services
  • Client consultations
  • Product recommendations
  • Sanitation practices

Affiliations

  • wax melt making
  • candle making
  • racing

Timeline

Retention Specialist

CSLLC
01.2025 - 06.2025

Hairstylist

Fayelynne Boutique
08.2024 - 12.2025

CNA

Salem Care Center
01.2021 - 10.2023

High School Diploma -

Camden Fairview High

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Justine Copeland