Justin Wallace
Rayville
Summary
Dynamic automotive professional with extensive experience as Owner Operator at Maywood Auto, excelling in customer relations and small business operations. Proven track record in optimizing inventory and enhancing customer engagement through innovative marketing strategies. ASE certified with strong diagnostic skills, committed to fostering team development and delivering exceptional service.
Overview
16
16
years of professional experience
Work History
Owner Operater
Maywood Auto
03.2023 - Current
- Oversaw daily operations to ensure high-quality customer service and satisfaction.
- Managed inventory levels, optimizing stock to minimize costs and improve turnover.
- Developed marketing strategies that increased customer engagement and brand awareness.
- Trained and mentored staff on best practices for automotive service and repair.
- Diagnose
- Repair
Shop Manager
MAG AUTO REPAIR
10.2020 - 03.2023
- Oversaw daily operations, ensuring efficient workflow and high customer satisfaction.
- Managed inventory levels, optimizing stock availability and reducing excess waste.
- Trained and mentored staff on best practices for customer service and product knowledge.
- Implemented new scheduling system, improving staff allocation and reducing overtime costs.
- Diagnose
- Repair
Shop Manager
Maywood Auto
01.2010 - 10.2020
- Analyzed sales trends to adjust merchandising strategies and enhance promotional efforts.
- Developed and maintained relationships with suppliers to secure favorable pricing and timely deliveries.
- Conducted regular performance evaluations, fostering employee development and accountability.
- Streamlined checkout processes, enhancing transaction speed and customer experience quality.
- Diagnose
- Repair
Education
GED -
Ged
Independence Mo10-2007
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- ASE certification
- Inspection certified
- Dianostic
- Repair
Timeline
Owner Operater
Maywood Auto
03.2023 - Current
Shop Manager
MAG AUTO REPAIR
10.2020 - 03.2023
Shop Manager
Maywood Auto
01.2010 - 10.2020
GED -
Ged