Justin Thompson
Independence
Overview
15
15
years of professional experience
Summary
Skilled Automotive Technician with a strong work ethic and attention to detail, honed at Firestone Complete Auto Care. Specialized in engine repair and diagnostics, enhancing vehicle performance and workshop efficiency. Achieved Volkswagen certification, demonstrating a commitment to continuous professional development and excellence in automotive maintenance. Excelled in team collaboration and problem-solving, ensuring high customer satisfaction and shop productivity.
Work History
Automotive Technician
Volkswagen Lee's Summit
05.2018 - Current
- Advanced career in the automotive industry by obtaining Volkswagen certification and specializing in used car maintenance.
Automotive Technician
Firestone Complete Auto Care, BRO
05.2018 - 08.2018
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Changed, rotated, and balanced tires on different types of vehicles.
- Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Upheld high safety standards in the workplace by following proper protocols when handling hazardous materials and utilizing protective gear as needed.
- Increased workshop efficiency by effectively organizing tools, equipment, and workspace for easy access during repairs.
- Performed safety and emissions inspections.
- Completed customer orders and warranty services according to manufacturer specifications.
- Tested newly installed equipment to determine proper functionality and compliance with regulations.
- Achieved consistency across all repairs by strictly following manufacturer guidelines and using OEM parts whenever possible.
- Boosted team morale and productivity by actively participating in staff training, sharing knowledge and skills with coworkers.
Allison Transmission Technicain
Central Power System's and Services
02.2012 - 03.2018
- Increased overall shop efficiency by staying up-to-date on industry trends and new diagnostic tools.
- Disassembled, diagnosed and repaired vehicle transmission systems.
- Improved customer satisfaction with timely and effective repairs on various transmission types.
- Inspected and tested serviced vehicles to check integrity of repairs.
- Expanded knowledge base through continuous professional development opportunities, including training courses and industry seminars.
- Adapted quickly to changing workloads, prioritizing urgent repair tasks to minimize customer inconvenience.
- Cleaned and inspected parts for quality and compliance with standards.
- Assisted customers in understanding necessary repairs through clear explanations of technical issues and potential solutions.
- Replaced damaged, missing, or defective parts with new and refurbished components.
Automotive Technician
Firestone Complete Auto Care, BRO
07.2010 - 03.2012
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Progressed from lube technician to B-C technician, showcasing expertise in automotive maintenance and repair.
Education
GED -
Ulysses High School
Ulysses, KS2002
Skills
- Strong work ethic
- Attention to detail
- Engine repair
- Problem-solving
- Valid Driver's license
- Hand and power tools
- Time management
- Replacing parts
- Troubleshooting skills
- Parts replacement
- Fluid exchanges
- Inspecting vehicles
- Transmissions
- Fuel systems
- Team collaboration
- Installing equipment
- Battery services
- Electrical failure repairs
- Vehicle inspections
- Drivetrain repair
- Automotive electronics
- Wheel alignments
- Electrical experience
Timeline
Automotive Technician
Volkswagen Lee's Summit
05.2018 - Current
Automotive Technician
Firestone Complete Auto Care, BRO
05.2018 - 08.2018
Allison Transmission Technicain
Central Power System's and Services
02.2012 - 03.2018
Automotive Technician
Firestone Complete Auto Care, BRO
07.2010 - 03.2012
GED -
Ulysses High School
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