Proven Inside Sales Representative with a track record of enhancing customer relationships and boosting sales through exceptional service and product knowledge. At Wholesale Electric Supply, mastered the art of upselling, while maintaining meticulous attention to detail. Skilled in CRM and relationship development, consistently achieving customer satisfaction and revenue goals.
Handled customer inquires and orders via phone and email
Provided technical support and product information
Maintained strong relationships with clients and suppliers
Assisted customers with electrical, plumbing and HVAC products
Provider excellent customer service and product knowledge
Managed warranty claims and paperwork
Coordinated with customers and service technicians
Ensured timely and accurate processing of claims