Justin Becker
Festus
Summary
Experienced Retail Manager with proven success in leading teams and optimizing departmental workflow. Leveraged leadership skills to enhance team performance and streamline operations. Demonstrated expertise in conflict resolution and strategic planning.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Senior Asset Protection Manager
Lowe's Home Improvement
03.2024 - Current
- Ensured compliance with federal, state and local laws and regulations relating to asset protection.
- Monitored security systems such as CCTV cameras, alarm systems, access control systems and other safety equipment.
- Conducted investigations of shoplifting incidents and employee theft cases.
- Conducted extensive research on complex cases to identify and analyze facts, evidence, legal issues, and other relevant information.
- Drafted detailed investigative reports documenting the progress of an investigation.
- Analyzed intelligence data from multiple sources and identified potential threats or suspicious activity.
- Prepared summaries of investigative findings for presentation in court proceedings.
Data Analyst
Charter Spectrum
07.2022 - 03.2024
- Analyzed large datasets to identify trends, patterns and correlations for business insights.
- Developed dashboards with Tableau to monitor key performance indicators.
- Created predictive models to forecast customer behavior.
- Gathered requirements from stakeholders to design data models and reports.
- Leveraged SQL queries to extract, transform and load data into databases.
- Provided data-driven solutions to support decision making.
- Translated raw data into meaningful information using statistical techniques.
- Designed automated ETL processes for efficient data extraction, transformation and loading in order to improve accuracy and reliability of reporting systems.
- Optimized existing database structures for better performance on analytics tasks.
- Collaborated with stakeholders across the organization to understand their needs from a data perspective.
- Maintained documentation of all the processes related to Data Analysis.
- Developed scorecards that accurately measured success metrics.
- Defined KPIs based on collected data sources.
- Built visualizations that enabled users to quickly interpret results from complex analyses.
Senior Asset Protection Manager
Lowes Home Improvment
03.2019 - 07.2022
- Ensured compliance with federal, state and local laws and regulations relating to asset protection.
- Monitored security systems such as CCTV cameras, alarm systems, access control systems and other safety equipment.
- Conducted investigations of shoplifting incidents and employee theft cases.
- Conducted extensive research on complex cases to identify and analyze facts, evidence, legal issues, and other relevant information.
- Drafted detailed investigative reports documenting the progress of an investigation.
- Analyzed intelligence data from multiple sources and identified potential threats or suspicious activity.
- Prepared summaries of investigative findings for presentation in court proceedings.
Assistant Store Manager
Lowes Home Improvement Stores
03.2011 - 03.2019
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
- Developed strategies for increasing store profitability by analyzing financial data and implementing cost-saving measures.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
- Ensured compliance with all safety regulations throughout the store premises.
- Created promotional campaigns to increase brand awareness and attract new customers.
- Conducted regular performance reviews with staff members to assess individual progress and set goals for future development.
Education
Some College (No Degree) - Electrical, Electronics And Communications Engineering
Jefferson College
Hillsboro, MOSkills
- Retail Management
- Inventory Control
- Sales Management
- Operations management
- Performance improvement
- Hiring and Scheduling
- Merchandising
- Training
- Data Visualization and Presentations
- Employee engagement
- Coaching and mentoring
Certification
LPC Certification - 2022
Timeline
Senior Asset Protection Manager
Lowe's Home Improvement
03.2024 - Current
Data Analyst
Charter Spectrum
07.2022 - 03.2024
Senior Asset Protection Manager
Lowes Home Improvment
03.2019 - 07.2022
Assistant Store Manager
Lowes Home Improvement Stores
03.2011 - 03.2019
Some College (No Degree) - Electrical, Electronics And Communications Engineering
Jefferson College
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