I have excelled in customer service, efficiently resolving issues and managing office tasks. I feel I have strong problem-solving ability and effective communication skills.
Overview
41
41
years of professional experience
Work History
Substitute Teacher
South Iron R1
09.2024 - Current
Follow classroom plans left by class teacher to continue student education and reinforce core concepts.
Retail Sales Associate
Cracker Barrell Old Country Store
08.2022 - 04.2023
Greeted customers and helped with product questions, selections, and purchases.
Handled returns and exchanges professionally, resolving customer issues while obeying company policies.
Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
Helped customers complete purchases, locate items, and join reward programs.
Assistant City Clerk
City of Lula, GA
03.2006 - 09.2008
Managed daily office tasks efficiently, including billing, receiving payments, answering phone calls, emails, and walk-in inquiries from citizens.
Senior Distribution & Collections Specialist
AT&T
03.1984 - 10.2002
Worked in customer service center, resolved payment questions, invoice issues, interaction with upper management to approve/disapprove invoice problems, and wire invoice payments to domestic and international banks.