Summary
Overview
Work History
Education
Skills
Timeline
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Julienne Goolsby

Greenwood

Summary

Dynamic Documentation Coordinator with a proven track record at ScriptPro, excelling in workload management and effective communication. Successfully managed multiple projects, ensuring timely delivery of high-quality documents while enhancing customer satisfaction. Recognized for attention to detail and problem-solving skills, consistently improving processes and fostering teamwork.

More than 27 years of records management support. Familiar and experienced with electronic filing systems, various document management technologies and scanning experience. Knowledge of filing systems and standards. Proficiency working with Document Management Systems. Multi-tasks well and efficiently manages changing priorities. Excellent organizational and analytical skills, with attention to detail.

Overview

34
34
years of professional experience

Work History

Documentation Coordinator

ScriptPro
10.1997 - Current
  • Run company Print Shop
  • Print, bind, laminate and trim all in house materials along with customer facing documents.
  • Bind, laminate and trim all in house and
  • Provided exceptional customer service by promptly addressing internal and external inquiries regarding document-related matters, ensuring timely resolution and satisfaction.
  • Collaborated with cross-functional teams to gather necessary information for accurate document preparation.
  • Managed multiple projects concurrently, meeting deadlines while maintaining high-quality standards in documentation deliverables.
  • Worked with internal team members to remedy issues with preemptive solutions.
  • Performed document reproduction, printing documents from electronic sources such as email attachments, PDF files and cloud storage.

Office Manager

Men At Work Painting
03.1991 - 09.1997
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

Education

Shawnee Mission North High School
Shawnee, KS

Skills

  • Workload management
  • Meeting deadlines
  • Teamwork
  • Problem-solving
  • Time management
  • Attention to detail
  • Multitasking
  • Reliability
  • Excellent communication
  • Effective communication
  • Task prioritization
  • Self motivation
  • Interpersonal skills
  • Continuous improvement

Timeline

Documentation Coordinator

ScriptPro
10.1997 - Current

Office Manager

Men At Work Painting
03.1991 - 09.1997

Shawnee Mission North High School

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Julienne Goolsby