Julia Wamser
St Louis
Summary
Well-rounded Bartender committed to providing guests with genuine hospitality and delivering exceptional services in bar area. Talented and skilled multitasker comfortable juggling competing priorities. Polished in concocting specialty cocktails and adding inspiration to new menus.
Reliable and hardworking professional works autonomously or in teams to serve several customers per shift. Experience managing staff and day-to-day operations. Thriving interpersonal and multitasking skills honed in fast-paced customer-focused environment.
Overview
10
10
years of professional experience
2009
2009
years of post-secondary education
Work History
Bartender
The Cat’s Meow
St Louis
2021.07 - Current
- Crafted signature cocktails following established recipes and customer preferences.
- Maintained cleanliness and organization of the bar area during busy shifts.
- Provided excellent customer service by engaging with patrons and taking orders.
- Monitored inventory levels and restocked supplies as needed throughout shifts.
- Handled cash transactions accurately and managed the register efficiently.
- Checked identification cards for proof of age prior to serving alcohol beverages.
Server
1860s Hardshell Cafe
St Louis
2020.03 - 2021.09
- Delivered exceptional customer service in a fast-paced dining environment.
- Took accurate food and drink orders from patrons and relayed to kitchen staff.
- Collaborated with kitchen team to ensure timely food preparation and delivery.
- Maintained cleanliness and organization of dining area and service stations.
- Assisted in training new servers on menu items and service procedures.
- Managed cash register transactions, processing payments efficiently and accurately.
- Addressed customer inquiries and resolved any issues promptly and professionally.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Patient Service Representative
Mercy Hospital St. Louis
St Louis
2018.06 - 2019.12
- Managed patient inquiries and scheduled appointments efficiently for optimal service.
- Facilitated communication between patients and healthcare providers to enhance clarity.
- Processed patient records accurately using electronic health record systems.
- Maintained a clean and organized reception area for welcoming patient experiences.
- Collaborated with medical staff to streamline patient flow during peak hours.
- Adhered to HIPAA regulations when handling confidential patient information.
- Inputted patient demographic data into electronic health record system.
- Scanned completed forms, identification and insurance cards, maintaining patient documents folder.
- Ensured all necessary paperwork was completed prior to patient visits.
- Supported hospital and clinic operations using customer service skills and detailed system knowledge.
Scheduler
SSM Health Care System
St Louis
2016.01 - 2018.06
- Coordinated appointment schedules for multiple departments within the healthcare system.
- Managed daily operations of scheduling software to ensure efficient patient flow.
- Collaborated with healthcare providers to confirm availability and optimize schedules.
- Resolved scheduling conflicts through effective communication with patients and staff.
- Handled incoming calls and directed callers to appropriate department or employee.
Education
NHCO Certified Phlebotomy Technician - Phlebotomy Training And Certification
Phlebotomy Training Specialist
St Louis, MO 2025.11 - 2025.11
Bishop DuBourg High School
St Louis, MOSkills
- Phlebotomy techniques
- Patient communication
- Electronic health records
- Customer service
- Appointment scheduling
- Inventory management
- Identification verification
- Team collaboration
References
References available upon request.
Timeline
NHCO Certified Phlebotomy Technician - Phlebotomy Training And Certification
Phlebotomy Training Specialist
2025.11 - 2025.11
Bartender
The Cat’s Meow
2021.07 - Current
Server
1860s Hardshell Cafe
2020.03 - 2021.09
Patient Service Representative
Mercy Hospital St. Louis
2018.06 - 2019.12
Scheduler
SSM Health Care System
2016.01 - 2018.06
Bishop DuBourg High School