- I enjoy traveling and documenting my experiences
- I have recently started video taping various experiences I have with my friends and find a lot of joy in editing those
- I am very active and love being outside
- fashion
- cooking
- Team Sports
Julia Holland
Columbia
Summary
Dynamic and dependable professional with a proven track record at Eagle Ridge Resort and Spa, excelling in customer service and teamwork. Skilled in CPR and first aid, I adapt quickly to fast-paced environments, ensuring guest satisfaction and safety while fostering a positive atmosphere. Recognized for enhancing operational efficiency and collaboration. I am currently studying journalism and have worked within advertising and strategic communications throughout my courses.
Overview
3
3
years of professional experience
Work History
Spa Tenet
Eagle Ridge Resort and Spa
03.2023 - Current
- Work with guests and provide what they need
- Clean and sanitize areas
- Check guests in and out
- Communicate with providors
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Lifeguard
Galena Waterpark
05.2022 - 08.2023
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
Swim Instructor
Galena Waterpark
05.2022 - 08.2023
- Taught daily swim instruction to students varying in ages and skill levels.
- Maintained CPR, First Aid, and lifeguard certifications to ensure preparedness for emergency situations during lessons.
- Promoted a fun learning environment through engaging activities and games designed to reinforce essential swimming skills.
- Improved swimmer confidence by providing consistent positive reinforcement and constructive feedback on technique.
Table Busser
Fried Green Tomato's
01.2022 - 05.2023
- Bussed tables, cleared, cleaned and set tables quickly to facilitate table turns during high volume periods.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Improved customer satisfaction by efficiently clearing tables and resetting them for new guests.
- Supported servers by responding to guest needs and retrieving items.
Education
Bachelor - Journalism Strategic Communication With Law Minor
University of Missouri
Columbia, MO05-2028
High School Diploma -
Galena High School
Galena, IL05-2024
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Flexible and adaptable
- Dependable and responsible
- Active listening
- Organization and time management
Accomplishments
National Honor Society
Quill and Scroll (journalism national honor society)
Journalism State Competitor
Affiliations
- University of Missouri Kappa Alpha Theta
- Univeristy of Missouri Wellness Society
awards
I was awarded Quill and Scroll for being a state competitor in journalism competitions and Nation Honor Society . I was also awarded journalism student of the year for my work on my high school yearbook. I was a state champion volleyball player as well.
Interests
Timeline
Spa Tenet
Eagle Ridge Resort and Spa
03.2023 - Current
Lifeguard
Galena Waterpark
05.2022 - 08.2023
Swim Instructor
Galena Waterpark
05.2022 - 08.2023
Table Busser
Fried Green Tomato's
01.2022 - 05.2023
Bachelor - Journalism Strategic Communication With Law Minor
University of Missouri
High School Diploma -
Galena High School
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