Juleighann Malone
Centralia
Summary
Highly organized when it comes to completing multiple tasks at the same time. Ability to solve complex problems and maintain composure in stressful situations. Actively seeking a another position in which to put my knowledge and work ethic to good use. Excellent interpersonal and communication skills.
Overview
5
5
years of professional experience
Work History
Client Access Representative
Burrell Behavioral Health Center
05.2025 - Current
- Managed high-stress situations calmly while juggling multiple priorities simultaneously during peak periods of activity or emergencies at the medical facility.
- Improved patient satisfaction by efficiently managing appointment scheduling and registration processes.
- Fostered a positive workplace environment by actively participating in team meetings, sharing ideas for improvement, and offering support to colleagues when needed.
- Greeted and assisted patients with check-in procedures.
- Followed document protocols to safeguard confidentiality of patient records.
- Processed payments using cash and credit cards, maintaining accurate records of transactions.
Hardware assembler
Hubbell Power Systems
10.2023 - 09.2024
- Took written and verbal instructions, prints, and work orders and processed them.
- Was in charge of the entire assembly process, interpreting set-up sheets, work orders, drawings, and blueprints.
- Efficiently planned and paced my work in order to meet daily, weekly, project, or production objectives.
Caregiver
Visiting Angels
01.2023 - 09.2023
- Ran errands for customers, including grocery shopping and other essentials.
- Drove people to doctor's appointments and other errands.
- Assisted patients in taking care of themselves by teaching them how to use canes or walkers properly and safely.
- Gathered dietary information, assisted with feeding, and monitored intake to help patients achieve nutritional goals and support wellness goals.
- Was in charge of ensuring that the assigned station and service areas were clean, sanitary, and well-organized.
- Assisted clients with personal hygiene tasks such as tooth brushing, bathing, grooming, and toileting.
- Made appointments for clients and accompanied them to them.
- Increased patient satisfaction by assisting people with personal tasks like dressing and walking.
Caregiver
Sturgeon Residential Care
04.2021 - 09.2021
- Changed the bed linens and made sure the residents were comfortable.
- Assist the client with daily activities such as bathing, grooming, feeding, light cleaning, and escorting to doctor's appointments.
- Provide assistance with personal hygiene.
- Am assisting with medication.
- Developed strong bonds with clients in order to provide emotional support and companionship.
- Was in charge of residents who were unable to call for help on a regular basis.
Cashier
kfc
04.2020 - 01.2021
- Kept well-stocked cashier lanes and store shelves to promote strong sales.
- Help customers by guiding them and answering their questions.
- Am in charge of issuing receipts, refunds, change, and tickets.
Education
High School -
Sturgeon High
Sturgeon, MO01.2021
Skills
- Charting and clinical documentation
- Lifting
- Hardworking
- Good Time management
- Heavy machinery safety
- Packing and shipping proficiency
- Manufacturing
- Patient registration
- Documentation accuracy
- Insurance verification
- Customer service
- HIPAA compliance
- Money handling
- Patient check-in
- Relationship building
- Electronic health records
- Phone and email etiquette
- Flexible schedule
Timeline
Client Access Representative
Burrell Behavioral Health Center
05.2025 - Current
Hardware assembler
Hubbell Power Systems
10.2023 - 09.2024
Caregiver
Visiting Angels
01.2023 - 09.2023
Caregiver
Sturgeon Residential Care
04.2021 - 09.2021
Cashier
kfc
04.2020 - 01.2021
High School -
Sturgeon High
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