Summary
Overview
Work History
Education
Skills
Timeline
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Judy Smith

Farmington

Summary

Dynamic and reliable professional with extensive experience in customer service and store maintenance at Rural King. Proven ability to enhance customer satisfaction through personalized assistance and effective communication. Skilled in cash drawer management and inventory stocking, consistently ensuring a well-organized and inviting shopping environment. Adaptable team player committed to excellence.

Overview

34
34
years of professional experience

Work History

Apparel Associate

Rural King
07.2024 - Current
  • Kept neat and organized apparel section by folding clothing on proper shelves and hanging up clothing on proper racks.
  • Assisted in loss prevention efforts by monitoring fitting rooms, identifying suspicious behavior, and promptly reporting incidents to management.
  • Preserved outlook of store by dusting, styling mannequin designs, cleaning and restocking merchandise.
  • Displayed and organized products in store to help customers locate products easily.
  • Improved overall presentation of merchandise by regularly rotating stock items based on seasonal demands or promotional events.
  • Operated cash register to complete cash, check and credit card transactions.
  • Selected, recommended and located merchandise based on customer needs and desires.
  • Supported store operations through effective communication with both front-end associates and backroom staff to ensure smooth workflow.
  • Increased customer satisfaction by assisting with clothing selections and providing personalized fashion advice.

Cashier

Menards
10.2017 - 05.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
  • Performed cash, card, and check transactions to complete customer purchases.

Office Coordinator

Kindred at Home
12.2019 - 04.2022
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Provided administrative support to staff members, assisting with daily tasks as needed to promote productivity across the organization.
  • Tracked records, filed documents, and maintained communication between clients to manage office activities.
  • Served as a point of contact for clients visiting the office, providing exceptional customer service that led to increased client retention rates.
  • Managed office activities by maintaining communication between clients, tracking records, and filing all documents.
  • Efficiently supervised filing, sorting and handling incoming and outgoing mail.
  • Completed bi-weekly payroll for 10+ employees.

Retired

N/A
04.2016 - 10.2017

Office Manager

BJC Home Care
09.1991 - 04.2016
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
  • Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
  • Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
  • Optimized office space utilization, leading to more efficient and productive work environment.
  • Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
  • Managed scheduling and coordination of all office meetings to ensure smooth operations and minimal conflicts.
  • Completed bi-weekly payroll for 10+ employees.
  • Managed supervisor itinerary and appointments and streamlined scheduling procedures.
  • Organized meetings for executives and coordinated availability of conference rooms for participants.

Education

Mineral Area College
Park Hills, MO

High School Diploma -

Fredericktown High School
Fredericktown

Skills

  • Store maintenance
  • Friendly and helpful
  • Reliable and responsible
  • Inventory and stocking
  • Attention to detail
  • Customer service
  • Adaptable and flexible
  • Strong communication and interpersonal skills
  • Flexible hours
  • Safety and cleanliness standards
  • Item ticketing and pricing
  • Honest and dependable
  • Cash drawer management
  • Multitasking

Timeline

Apparel Associate

Rural King
07.2024 - Current

Office Coordinator

Kindred at Home
12.2019 - 04.2022

Cashier

Menards
10.2017 - 05.2024

Retired

N/A
04.2016 - 10.2017

Office Manager

BJC Home Care
09.1991 - 04.2016

Mineral Area College

High School Diploma -

Fredericktown High School

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Judy Smith