Summary
Overview
Work History
Education
Skills
Languages
IDOC Professional systems Utilized
IDOC Training
Languages
Timeline
Generic

Juan Bernard

Jackson

Summary

Dynamic leader with extensive experience at the Illinois Department of Corrections, excelling in tactical planning and conflict resolution. Proven track record in managing large teams and enhancing operational efficiency. Adept at fostering relationships and enforcing policies to ensure safety and compliance in high-stakes environments. Industrious Leader fully invested in building strong, motivated team to consistently deliver high-quality results against challenging targets. Documented success in supporting continuous improvement efforts and recommending measures to improve productivity. Strong technical and people management abilities. Results-driven Professional known for unparalleled productivity and efficiency in task completion. Possess specialized skills in strategic planning, team leadership, and financial management that contribute to successful organizational outcomes. Excel in communication, problem-solving, and adaptability, ensuring seamless operations and progress towards goals. Forward-thinking Leader who generates high-quality work. Leverages tenacious approach and strong attention to detail to drive success. Service-oriented and performance-driven with excellent organizational, multitasking and problem-solving skills.

Overview

33
33
years of professional experience

Work History

Shift Supervisor (Major)

Illinois Dept Of Corrections (Menard CC)
Menard
07.2023 - Current
  • Correctional Shift Supervisor position serving as a supervisor in IDOC facilities and is a vital position for the custody, control, and safety of all IDOC facilities.
  • Manage issues and concerns of staff and individuals in custody to facilitate effective operations of the facility.
  • Planned, coordinated and directed a security force in housing and custodial services on an assigned shift.
  • Served as full-line supervisor
  • Coordinated security for vocational, education/treatment, activity-based programs.
  • Received, reviewed and approved Roster Master sheets for shift assignments
  • Participated in clinical, professional, administrative meetings.
  • Prepared and submitted various reports, Wardens monthly activity reports, performance evaluations, unusual incidents, discipline referrals and revised procedures.
  • Performed other duties as required or assigned which are reasonably within the scope of the duties enumerated above.
  • experienced in using Microsoft Outlook, Disciplinary Tracking, or similar software.
  • experienced in utilizing all areas of O360, Roster management, and Overtime equalization.
  • Resolved conflicts between staff members in a timely manner.
  • Coordinated with other departments to ensure smooth workflow between shifts.

Assistant State Inspector General

Missouri Army National Guard
02.2022 - Current
  • Helped to correct injustices and end organizational fraud, waste, abuse activities.
  • Received and processed complaints opened investigations and collected evidence.
  • Traveled to multiple in-state locations to complete work activities.
  • Conducted open, covert and undercover surveillance as part of investigations into [Fraud] and [Waste] and abuse problems within the organization.
  • Obtained witness statements and debriefed informants.
  • Wrote succinct, organized and timely reports for each case.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Established team priorities, maintained schedules and monitored performance.
  • Effectively supervised staff of (07) personnel by implementing company policies, protocols, work rules and disciplinary action.
  • Supervised site investigations reported issues and escalated those that required further assistance.

First Sergeant

Army National Guard Medical Detachment
01.2001 - Current
  • Principal non-commissioned officer who supervises, and performs related duties as senior advisor to Commanders, Directors, and Chiefs of Departments and staff agencies on all matters pertaining to enlisted personnel.
  • Assisted Commander in development and implementation of all company policies and standard operating procedures.
  • Spearheaded development, organization and implementation of standard operating procedure where previous one did not exist.
  • Ensured strict compliance to all Army regulations and standard operating procedures.
  • Worked closely with battalion S3 shop to ensure all taskings were met timely and with accuracy and identified task requirements quickly and balanced them against unit capabilities; allowing maximum amount of time to prepare.
  • Greatly enhanced Family Readiness Group by serving as adviser.
  • Developed daily appointment tracker and company policy that was responsible for reducing missed appointments by 90 percent.
  • Builds team by capitalizing on strengths and differences of overall team
  • Constantly sought new ways to improve technical proficiency; maintained high level of competence through ever changing Warrior Transition Command
  • Set standard for work ethic; heeded call of excellence by working long, hard hours to ensure success of battalion
    Increased physical readiness training attendance by 60 percent in last quarter
  • Successfully managed over 150 warriors in transition and 25 cadre while ensuring smooth flow of daily operations and accountability at all times.
  • Motivated NCOs to go above and beyond in all aspects of their duties, created environment that fostered excellent Soldier care
  • Developed junior NCOs by consistently challenging them to excel with gradually increasing levels of Responsibility
  • Strong presence in Company; made NCOs choose hard right over easy wrong
  • Rated "excellent and among best" (highest rating given) on all evaluation
  • Completed daily work report sheets and delegated tasks to employees.

Correctional Lieutenant

Illinois Department Of Corrections (Menard C.C.)
02.2001 - 07.2023
  • Correctional Lieutenant 11/2017- 07/2023
  • Correctional Sergeant 03/2014 - 11/2017
  • Correctional Officer from 2/2001-03/2014
  • Served as full line supervisor.
  • Supervised [100+] employees and performance of tasks and managed [700+] Individuals in Custody
  • Planned, coordinated and directed security force in housing and custodial services on assigned shift.
  • Coordinated security for vocational, education/treatment, activity-based programs.
  • Received, reviewed and approved Roster Master sheets for shift assignments.
  • Handled day-to-day running of assigned cell houses and facility zones, ensuring high levels of productivity and progression.
  • Assigned officer tasks such as cleaning cells and stocking clean laundry to keep prison running efficiently.
  • Oversaw control center, monitoring Individuals in Custody, visitors and employees for signs of suspicious behavior.
  • Coordinated responses to emergency situations arising in different prison locations.
  • Inspected housing cells and directed teams completing in-depth searches for contraband or damage.
  • Supervised dining hall, outdoor recreation area, vocational shop and inmate housing unit.
  • Completed daily work report sheets and delegated tasks to employees.
  • Cultivated and maintained climate of mutual respect with freedom from harassment and intimidation, to provide safe environment for staff and Individuals In custody.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Ensured Maintenance and repairs to facilities, equipment and tools to achieve operational readiness, safety and cleanliness were adhered to.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Participated in clinical, professional, administrative meetings.
  • Prepared and submitted various reports, Warden's monthly activity reports, performance evaluations, unusual incidents, discipline referrals and revised procedures.
  • Performed other duties as required or assigned which are reasonably within th scope of the duties enumerated above.
  • Enforced rules pertaining to visitor access rights on premises.
  • Implemented new security technologies such as access control systems and biometric authentication devices.
  • Conducted regular meetings with team members to discuss performance goals and objectives.
  • Scheduled staff shifts according to operational needs while adhering to budgetary constraints.

Non-Commissioned Officer in Charge

Missouri National Guard Family Warrior Support Div
10.2019 - 10.2022
  • Principal non-commissioned officer who supervises, and performs related duties as senior advisor to Commanders, Directors, and Chiefs of Departments and staff agencies on all matters pertaining to enlisted personnel.
  • Managed team of over 30 military personnel, 50 Civilian and contract personnel spread across State of Missouri.
  • Maintained statistical analysis and reporting focusing on operational workflow and production.
  • Oversaw teams planning, implementing and realigning field and base operational strategies.
  • Supervised manual and automated supply strategies, and connected with supply and data processing teams to facilitate communication and collaboration.
  • Managed all aspects of administrative and personnel needs and operations of Family and warrior Support Division.
  • Worked closely and managed various (05 programs) with integrated military and civilian personnel and contractors to maintain optimum levels of communication to effectively and efficiently complete projects and mission essential deadlines and duties.
  • Assisted in locating resources for mental health and counseling services to Soldiers and families, focusing on development of healthy relationships.
  • Assisted clients in locating resources to support progress such as housing services and financial assistance.

State Casualty Officer

Missouri Army National Guard
10.2019 - 10.2022
  • Primarily in charge of Military state Casualty operations
  • Managed team of over 120+ qualified Military Casualty Officers throughout state of Missouri employees, overseeing , training, and professional growth of employees.
  • Coordinate reports and keep accurate accounting of state and national Casualty trends and statistics
  • Responsible to assign Military Casualty notification teams and Assistant officers
  • Lead Coordinator in of all efforts to support survivor during funeral and personal and family Assistance
  • Used coordination and planning skills to achieve results according to schedule to ensure and honor soldier family while dealing with loss.
  • Authorized to process all benefit claims in state for casualty survivors

USMC Presidential Honor Guard

United States Marine Corps
02.1992 - 02.1995
  • Active-Duty Marine and joined as basic Infantryman (0311)
  • Graduated Top Basic training class and Basic Infantry Training
  • Selected for Honorable duty of Presidential Honor Guard immediately after training and Assigned to Marine Barracks Washington, D.C.
  • Performed Funeral escort for Marines and dignitaries. Ceremonial honor guard for state functions.
  • Performed Security forces for Camp David and White House Communications Agency.
  • Performed Parades: Friday Evening Parade, Tuesday Sunset Parade and lwo Jima Memorial, Provided military.
  • Performed in ceremonial parades, funerals, and other ceremonies for presidential and other national dignitaries. During summer months, sunset parade is held every Tuesday evening at Marine Corps War Memorial in Rosslyn, Virginia near Arlington National Cemetery. In addition, evening parade takes place at Commandants lawn and perform numerous ceremonies on behalf of the President of the United States, commander-in-chief of federal Armed Forces, with musical accompaniment by each of central bands of Armed Forces based in the capital.
  • Performed Silent Drill team duties which consisted of 24-Marine rifle platoon that performs unique precision drill exhibition.
  • Performed White House and Camp David detail and guard in which I participated in White House NCO Program consisting of four Sentries working alternating, two-man, 30-minute shifts during periods in which the president was in occupancy in the West Wing of the White House.
  • Performed Sentries duties: The Sentries responsibility is to post outside Pennsylvania Avenue entrance to the West Wing, to open the door for arriving and departing visitors, and to render honors to the President when he arrives and departs. Sentries are posted at the exterior of the building,
  • I also trained and kept myself trained and proficient in Marine Infantry training and skills and Combat enhancement training.

Education

Bachelor of Science - Criminal Justice

Columbia College
Columbia, MO
12.2021

Associate of Science - Criminal Justice

Columbia College
Columbia, MO
06.2014

Skills

  • Tactical planning
  • Intelligence gathering
  • Multitasking abilities
  • Good listening skills
  • Adaptability
  • Excellent work ethic
  • Verbal and written communication
  • Microsoft Office
  • Reading comprehension
  • Team building
  • Relationship-Building
  • Project Management
  • Resource management
  • Policy and procedure enforcement
  • Security procedures adherence
  • Conflict resolution techniques
  • Business administration
  • Training and development
  • Performance evaluation
  • Conflict resolution
  • Incident management
  • Crisis management
  • Regulatory compliance

Languages

5

IDOC Professional systems Utilized

  • Utilized Offender 360 (O360).
  • Microsoft Outlook
  • Disciplinary Tracking
  • Roster management and Overtime equalization

IDOC Training

  • Tactical Unit Certified (15+yrs)
  • C-Max Trained
  • Control Tactics
  • Verbal Judo
  • 504 Administration of Discipline
  • 504 Grievance Officer and Investigator
  • Sexual Harassment /Discrimination for Supervisors
  • Sexual Harassment Preventing PREA
  • Prohibited associations
  • FEMA Courses

Languages

Spanish
Native/ Bilingual

Timeline

Shift Supervisor (Major)

Illinois Dept Of Corrections (Menard CC)
07.2023 - Current

Assistant State Inspector General

Missouri Army National Guard
02.2022 - Current

Non-Commissioned Officer in Charge

Missouri National Guard Family Warrior Support Div
10.2019 - 10.2022

State Casualty Officer

Missouri Army National Guard
10.2019 - 10.2022

Correctional Lieutenant

Illinois Department Of Corrections (Menard C.C.)
02.2001 - 07.2023

First Sergeant

Army National Guard Medical Detachment
01.2001 - Current

USMC Presidential Honor Guard

United States Marine Corps
02.1992 - 02.1995

Bachelor of Science - Criminal Justice

Columbia College

Associate of Science - Criminal Justice

Columbia College

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Juan Bernard