Summary
Overview
Work History
Education
Skills
Timeline
Accomplishments
Generic

Joyel Nunn

Florissant

Summary

Strong background in organizational skills and time management. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Experienced with project management, effective communication, and technical documentation.

Overview

9
9
years of professional experience

Work History

Customer Service Representative

Express Scripts
Saint Louis, Missouri
12.2020 - Current
  • Handled high-volume inbound and outbound calls while maintaining a positive and professional demeanor. Lead on boarding trainings to effectively train new employees on company policies and procedures. Participated in team meetings using Microsoft applications and training sessions to share best practices and improve overall team performance.

Patient Care Technician

Mercy Hospital St. Louis
Saint Louis, Missouri
09.2019 - 08.2020
  • Monitored vital signs and reported changes in patient conditions to the nursing staff promptly and accurately. Participated in patient admissions and discharges, ensuring all care procedures were followed accurately. Provided direct patient care by assisting with daily living activities, ensuring comfort and safety of patients. Responded to patient call signals promptly, providing timely assistance to ensure patient needs were met.

Client Assistant

Emmaus Homes
St. Charles, Missouri
06.2018 - 08.2019
  • Provided compassionate and personalized care to patients in their homes, ensuring comfort and safety. Administered medications and monitored vital signs to track health status and report changes to the healthcare team. Assisted patients with daily living activities, including bathing, dressing, and meal preparation, promoting independence and dignity.

Patient Transporter

Mercy Hospital St. Louis
Saint Louis, Missouri
05.2017 - 06.2018
  • Coordinated the safe and timely transport of patients to various departments within the healthcare facility. Assisted nursing staff by preparing patients for examinations and treatments, ensuring comfort and dignity throughout the process. Provided exceptional customer service by addressing patient concerns and inquiries during transport.

Education

No Degree - Associates of Arts

St. Louis Community College- Florissant Valley
Florissant, Missouri, United States
05-2028

Skills

  • Conflict Resolution
  • Coaching and mentoring
  • Adaptability
  • Multitasking
  • Communication
  • Problem Solving

Timeline

Customer Service Representative

Express Scripts
12.2020 - Current

Patient Care Technician

Mercy Hospital St. Louis
09.2019 - 08.2020

Client Assistant

Emmaus Homes
06.2018 - 08.2019

Patient Transporter

Mercy Hospital St. Louis
05.2017 - 06.2018

No Degree - Associates of Arts

St. Louis Community College- Florissant Valley

Accomplishments

Leadership, Team collaboration, Performance Improvement, and Training
Joyel Nunn